The effects of the pandemic on gig economy couriers in Argentina and Chile: precarity, algorithmic control and mobilization

Fuente: Organización Internacional del Trabajo (OIT)
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Auteurs principaux: Francisca Gutiérrez Crocco (Author), Maurizio Atzeni (Author)
Format: Artículo científico
Publié: International Labour Organization 2022
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author Francisca Gutiérrez Crocco (Author)
Maurizio Atzeni (Author)
author_facet Francisca Gutiérrez Crocco (Author)
Maurizio Atzeni (Author)
Francisca Gutiérrez Crocco (Author)
Maurizio Atzeni (Author)
contents The effects of the pandemic on gig economy couriers in Argentina and Chile: precarity, algorithmic control and mobilization Francisca Gutiérrez Crocco (Author) Maurizio Atzeni (Author) This article analyses the effects of the pandemic on the work process at two digital delivery platforms operating in Argentina and Chile: Rappi and PedidosYa. Using semi-structured interviews and an analysis of the press and web-sites, it looks at how the platforms have shifted the costs of the crisis to workers by leveraging the independent contractor status and tightening control. In response, the couriers have mounted various types of resistance, ranging from renting out or loaning accounts to organizing international strikes. 10.1111/ilr.12376 DOI https://doi.org/10.1111/ilr.12376 publication.journalArticle
format Artículo científico
id ilo_995319347102676
institution Organización Internacional del Trabajo (OIT)
publishDate 2022
publisher International Labour Organization
spellingShingle The effects of the pandemic on gig economy couriers in Argentina and Chile: precarity, algorithmic control and mobilization
Francisca Gutiérrez Crocco (Author)
Maurizio Atzeni (Author)
The effects of the pandemic on gig economy couriers in Argentina and Chile: precarity, algorithmic control and mobilization Francisca Gutiérrez Crocco (Author) Maurizio Atzeni (Author) This article analyses the effects of the pandemic on the work process at two digital delivery platforms operating in Argentina and Chile: Rappi and PedidosYa. Using semi-structured interviews and an analysis of the press and web-sites, it looks at how the platforms have shifted the costs of the crisis to workers by leveraging the independent contractor status and tightening control. In response, the couriers have mounted various types of resistance, ranging from renting out or loaning accounts to organizing international strikes. 10.1111/ilr.12376 DOI https://doi.org/10.1111/ilr.12376 publication.journalArticle
title The effects of the pandemic on gig economy couriers in Argentina and Chile: precarity, algorithmic control and mobilization
url https://researchrepository.ilo.org/esploro/outputs/journalArticle/The-effects-of-the-pandemic-on/995319347102676