Networks of trust: accessing informal work online in Indonesia during the COVID-19 pandemic

Fuente: Organización Internacional del Trabajo (OIT)
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Autor principal: Joanna Octavia (Author)
Formato: Artículo científico
Publicado: International Labour Organization 2022
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author Joanna Octavia (Author)
author_facet Joanna Octavia (Author)
Joanna Octavia (Author)
contents Networks of trust: accessing informal work online in Indonesia during the COVID-19 pandemic Joanna Octavia (Author) Although studies on digital labour platforms demonstrated how the internet has opened up access to income opportunities in the developing world, an exploration of how informal workers use the internet to access work without an intermediary is missing. Using data from digital ethnography and interviews with workers in Indonesia, this article examines how platform-based motorcycle taxi drivers and domestic workers accessed work through social media in the time of COVID-19 when the platforms were not allowed to operate. The evidence suggests that while social media can offer increased opportunities for workers, their success was largely dependent on their social networks and bounded by the algorithms designed by platform owners. 10.1111/ilr.12229 DOI https://doi.org/10.1111/ilr.12229 publication.journalArticle
format Artículo científico
id ilo_995319378502676
institution Organización Internacional del Trabajo (OIT)
publishDate 2022
publisher International Labour Organization
spellingShingle Networks of trust: accessing informal work online in Indonesia during the COVID-19 pandemic
Joanna Octavia (Author)
Networks of trust: accessing informal work online in Indonesia during the COVID-19 pandemic Joanna Octavia (Author) Although studies on digital labour platforms demonstrated how the internet has opened up access to income opportunities in the developing world, an exploration of how informal workers use the internet to access work without an intermediary is missing. Using data from digital ethnography and interviews with workers in Indonesia, this article examines how platform-based motorcycle taxi drivers and domestic workers accessed work through social media in the time of COVID-19 when the platforms were not allowed to operate. The evidence suggests that while social media can offer increased opportunities for workers, their success was largely dependent on their social networks and bounded by the algorithms designed by platform owners. 10.1111/ilr.12229 DOI https://doi.org/10.1111/ilr.12229 publication.journalArticle
title Networks of trust: accessing informal work online in Indonesia during the COVID-19 pandemic
url https://researchrepository.ilo.org/esploro/outputs/journalArticle/Networks-of-trust-accessing-informal-work/995319378502676