Violence at work in hotels, catering and tourism

Fuente: Organización Internacional del Trabajo (OIT)
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Détails bibliographiques
Auteurs principaux: Helge Hoel, Ståle Einarsen
Format: Entrada de enciclopedia
Publié: International Labour Organization 2003
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author Helge Hoel
Ståle Einarsen
author_facet Helge Hoel
Ståle Einarsen
Helge Hoel
Ståle Einarsen
contents Violence at work in hotels, catering and tourism Helge Hoel Ståle Einarsen Reviews the relevant literature on experiences of stress and violence and their interactions within the hotel, catering and tourism industry. Examines conditions that may be conducive to violence and stress at work, investigates the extent of the problem, identifies vulnerable groups of workers and explores prevention and management strategies. Working paper (International Labour Organization. Sectoral Activities Programme), WP.211, ILO ISBN 9221150399 publication.encyclopediaEntry
format Entrada de enciclopedia
id ilo_995328404402676
institution Organización Internacional del Trabajo (OIT)
publishDate 2003
publisher International Labour Organization
spellingShingle Violence at work in hotels, catering and tourism
Helge Hoel
Ståle Einarsen
Violence at work in hotels, catering and tourism Helge Hoel Ståle Einarsen Reviews the relevant literature on experiences of stress and violence and their interactions within the hotel, catering and tourism industry. Examines conditions that may be conducive to violence and stress at work, investigates the extent of the problem, identifies vulnerable groups of workers and explores prevention and management strategies. Working paper (International Labour Organization. Sectoral Activities Programme), WP.211, ILO ISBN 9221150399 publication.encyclopediaEntry
title Violence at work in hotels, catering and tourism
url https://researchrepository.ilo.org/esploro/outputs/encyclopediaEntry/Violence-at-work-in-hotels-catering/995328404402676