Make change happen: getting insurance providers ready to better serve low-income households
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Organización Internacional del Trabajo (OIT)
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| Autori principali: | , , , |
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| Natura: | Entrada de enciclopedia |
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International Labour Organization
2018
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| _version_ | 1874525007746433025 |
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| author | Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma |
| author_facet | Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma |
| contents | Make change happen: getting insurance providers ready to better serve low-income households Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma In order to serve low-income and emerging consumers effectively, insurance providers need to make significant changes to the way they do business. Changes can include finding cost-effective ways to understand the needs of a new market segment, reaching clients through different distribution channels, managing expenses to accommodate for lower margins per policy, and building systems to tackle large volumes of transactions. Insurers may also need to make changes to how they recruit, train, incentivize and retain their staff, how they structure their organization, the technologies they use, and the partners they work with. Briefing note (Impact Insurance Facility), 43, ILO publication.encyclopediaEntry |
| format | Entrada de enciclopedia |
| id | ilo_995335387102676 |
| institution | Organización Internacional del Trabajo (OIT) |
| publishDate | 2018 |
| publisher | International Labour Organization |
| spellingShingle | Make change happen: getting insurance providers ready to better serve low-income households Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma Make change happen: getting insurance providers ready to better serve low-income households Aparna Dalal Lisa Morgan Cedric Roux Saurabh Sharma In order to serve low-income and emerging consumers effectively, insurance providers need to make significant changes to the way they do business. Changes can include finding cost-effective ways to understand the needs of a new market segment, reaching clients through different distribution channels, managing expenses to accommodate for lower margins per policy, and building systems to tackle large volumes of transactions. Insurers may also need to make changes to how they recruit, train, incentivize and retain their staff, how they structure their organization, the technologies they use, and the partners they work with. Briefing note (Impact Insurance Facility), 43, ILO publication.encyclopediaEntry |
| title | Make change happen: getting insurance providers ready to better serve low-income households |
| url | https://researchrepository.ilo.org/esploro/outputs/encyclopediaEntry/Make-change-happen-getting-insurance-providers/995335387102676 |