The value of complaints mechanisms in private labour regulation of GVCs: a case study of the Fair Labor Association

Fuente: Organización Internacional del Trabajo (OIT)
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Main Authors: James Harrison (Author), Margarita Parejo (Author), Mark Wielga (Author)
Format: Artículo científico
Published: International Labour Organization 2024
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author James Harrison (Author)
Margarita Parejo (Author)
Mark Wielga (Author)
author_facet James Harrison (Author)
Margarita Parejo (Author)
Mark Wielga (Author)
James Harrison (Author)
Margarita Parejo (Author)
Mark Wielga (Author)
contents The value of complaints mechanisms in private labour regulation of GVCs: a case study of the Fair Labor Association James Harrison (Author) Margarita Parejo (Author) Mark Wielga (Author) Can complaints mechanisms strengthen private labour regulation of GVCs? This article empirically investigates the results produced by the only complaints mechanism where outcomes can be verified from the complainant’s perspective; the Fair Labour Association. It discovers that the vast majority of complainants find this complaints mechanism to be valuable. But the mechanism also has a number of significant limitations that seriously affect outcomes for workers. The study utilises the concept of ‘grounding’ to explore how the FLA complaints mechanism performs for workers in different contexts, unpacking it for the first time into three key dimensions; the national, the social and the corporate. The implications of these findings are then considered for complaints mechanisms in other GVCs. 10.1111/ilr.12405 DOI https://doi.org/10.1111/ilr.12405 publication.journalArticle
format Artículo científico
id ilo_995365188602676
institution Organización Internacional del Trabajo (OIT)
publishDate 2024
publisher International Labour Organization
spellingShingle The value of complaints mechanisms in private labour regulation of GVCs: a case study of the Fair Labor Association
James Harrison (Author)
Margarita Parejo (Author)
Mark Wielga (Author)
The value of complaints mechanisms in private labour regulation of GVCs: a case study of the Fair Labor Association James Harrison (Author) Margarita Parejo (Author) Mark Wielga (Author) Can complaints mechanisms strengthen private labour regulation of GVCs? This article empirically investigates the results produced by the only complaints mechanism where outcomes can be verified from the complainant’s perspective; the Fair Labour Association. It discovers that the vast majority of complainants find this complaints mechanism to be valuable. But the mechanism also has a number of significant limitations that seriously affect outcomes for workers. The study utilises the concept of ‘grounding’ to explore how the FLA complaints mechanism performs for workers in different contexts, unpacking it for the first time into three key dimensions; the national, the social and the corporate. The implications of these findings are then considered for complaints mechanisms in other GVCs. 10.1111/ilr.12405 DOI https://doi.org/10.1111/ilr.12405 publication.journalArticle
title The value of complaints mechanisms in private labour regulation of GVCs: a case study of the Fair Labor Association
url https://researchrepository.ilo.org/esploro/outputs/journalArticle/The-value-of-complaints-mechanisms-in/995365188602676