Rendek, K., Holtz, J., & Fonseca, C. (2014). The moment of truth: Claims management in microinsurance. International Labour Organization.
Citazione stile Chigago Style (17a edizione)Rendek, Kelly, Jeanna Holtz, e Camyla Fonseca. The Moment of Truth: Claims Management in Microinsurance. International Labour Organization, 2014.
Citatione MLA (9a ed.)Rendek, Kelly, et al. The Moment of Truth: Claims Management in Microinsurance. International Labour Organization, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.