Servitude with a smile: an anti-oppression analysis of emotional labour
Fuente:
Organización Internacional del Trabajo (OIT)
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| Format: | Entrada de enciclopedia |
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International Labour Organization
2009
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| _version_ | 1874524938037100546 |
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| author | Patricia Chong |
| author_facet | Patricia Chong Patricia Chong |
| contents | Servitude with a smile: an anti-oppression analysis of emotional labour Patricia Chong Explores how the worker's identity as part of customer service experience (emotional labour) reinforces intersecting systems of race, gender, and class oppression. Global Labour University working paper, no. 7, Global Labour University, University of Kassel, Department of Social Sciences publication.encyclopediaEntry |
| format | Entrada de enciclopedia |
| id | ilo_995635532702676 |
| institution | Organización Internacional del Trabajo (OIT) |
| publishDate | 2009 |
| publisher | International Labour Organization |
| spellingShingle | Servitude with a smile: an anti-oppression analysis of emotional labour Patricia Chong Servitude with a smile: an anti-oppression analysis of emotional labour Patricia Chong Explores how the worker's identity as part of customer service experience (emotional labour) reinforces intersecting systems of race, gender, and class oppression. Global Labour University working paper, no. 7, Global Labour University, University of Kassel, Department of Social Sciences publication.encyclopediaEntry |
| title | Servitude with a smile: an anti-oppression analysis of emotional labour |
| url | https://researchrepository.ilo.org/esploro/outputs/encyclopediaEntry/Servitude-with-a-smile-an-anti-oppression/995635532702676 |