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La estrategia CRM, una visión 360º del cliente

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Bibliographic Details
Main Author:	Ma. Rosa Llamas Alonso
Format:	Artículo científico
Language:	en
Published:	Universidad Autónoma del Estado de México 2005
Subjects:	Multidisciplinarias (Ciencias Sociales) customer orientation relationship marketing customer relationship management
Online Access:	Acceder al recurso
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