Saved in:
| Main Author: | |
|---|---|
| Format: | Artículo científico |
| Language: | en |
| Published: |
Instituto Nacional de Salud Pública
2009
|
| Subjects: | |
| Online Access: | https://www.redalyc.org/articulo.oa?id=10612549009 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Satisfaction of patients suffering from type 2 diabetes and/or hypertension with care offered in family medicine clinics in Mexico Svetlana Vladislavovna Doubova Ricardo Pérez-Cuevas Maribel Zepeda-Arias Sergio Flores-Hernández Salud Mexico diabetes hypertension family medicine Patient satisfaction Objective. To evaluate the satisfaction and the factors related to dissatisfaction in patients suffering from type 2 diabetes and/or hypertension with care offered in family medicine clinics. Material and Method. A secondary data analysis was conducted. Main outcome measures were two indices of satisfaction: family doctor-patient relationship (FDPR) and clinic organizational arrangements (OA). Results. Approximately half of patients (n=1 323) were satisfied with care. In the FDPR index the items ¿kindness of the family doctor" (FD) scored high, while the lowest score was for the items: "the FD allows the patient to give an opinion about his/her treatment," "the patient understands the information" and "the FD spends enough time on the consultation." As for satisfaction with OA, the items "cleanliness of the clinic" and "ease of administrative procedures" obtained the lowest scores. In the logistic regression analysis the covariate "negative self-rated health" and "type of institution" were associated with dissatisfaction. Conclusions. There are aspects of the FDPR and OA that reveal dissatisfaction of patients with chronic conditions. 2009 artículo científico 0036-3634 https://www.redalyc.org/articulo.oa?id=10612549009 en http://www.redalyc.org/revista.oa?id=106 Salud Pública de México application/pdf Instituto Nacional de Salud Pública Salud Pública de México (México) Num.3 Vol.51