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Dimensiones y medición de la calidad de servicio en empresas hoteleras

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Bibliographic Details
Main Author:	María Concepción López Fernández
Format:	Artículo científico
Language:	en
Published:	Universidad Autónoma de Bucaramanga 2001
Subjects:	Administración y Contabilidad SERVQUAL scale Quality service hotel companies
Online Access:	Acceder al recurso
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