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Bibliographic Details
Main Author: Luciene Eberle
Format: Artículo científico
Language:en
Published: FUCAPE Business School 2016
Subjects:
Administración y Contabilidad
Trust
Reputation
Perceived value
Switching costs
Customer retention
Online Access:https://www.redalyc.org/articulo.oa?id=123043477001
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Internet

https://www.redalyc.org/articulo.oa?id=123043477001

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