Ambivalent implications of health care information systems: a study in the brazilian public health care system
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| Format: | Artículo científico |
| Language: | en |
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Fundação Getulio Vargas
2011
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| _version_ | 1876486041526861824 |
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| author | João Porto de Albuquerque |
| author_facet | João Porto de Albuquerque |
| contents | Ambivalent implications of health care information systems: a study in the brazilian public health care system João Porto de Albuquerque Edmir P. V. Prado Gabriel Raja Machado Administración y Contabilidad Brazil public health care social implications information technology Health care information systems This article evaluates social implications of the "SIGA" Health Care Information System (HIS) in a public health care organization in the city of São Paulo. The evaluation was performed by means of an in-depth case study with patients and staff of a public health care organization, using qualitative and quantitative data. On the one hand, the system had consequences perceived as positive such as improved convenience and democratization of specialized treatment for patients and improvements in work organization. On the other hand, negative outcomes were reported, like difficulties faced by employees due to little familiarity with IT and an increase in the time needed to schedule appointments. Results show the ambiguity of the implications of HIS in developing countries, emphasizing the need for a more nuanced view of the evaluation of failures and successes and the importance of social contextual factors. 2011 artículo científico 0034-7590 https://www.redalyc.org/articulo.oa?id=155117699006 en http://www.redalyc.org/revista.oa?id=1551 RAE - Revista de Administração de Empresas application/pdf Fundação Getulio Vargas RAE - Revista de Administração de Empresas (Brasil) Num.1 Vol.51 |
| format | Artículo científico |
| id | redalyc_155117699006 |
| institution | Redalyc |
| language | en |
| publishDate | 2011 |
| publisher | Fundação Getulio Vargas |
| spellingShingle | Ambivalent implications of health care information systems: a study in the brazilian public health care system João Porto de Albuquerque Administración y Contabilidad Brazil public health care social implications information technology Health care information systems Ambivalent implications of health care information systems: a study in the brazilian public health care system João Porto de Albuquerque Edmir P. V. Prado Gabriel Raja Machado Administración y Contabilidad Brazil public health care social implications information technology Health care information systems This article evaluates social implications of the "SIGA" Health Care Information System (HIS) in a public health care organization in the city of São Paulo. The evaluation was performed by means of an in-depth case study with patients and staff of a public health care organization, using qualitative and quantitative data. On the one hand, the system had consequences perceived as positive such as improved convenience and democratization of specialized treatment for patients and improvements in work organization. On the other hand, negative outcomes were reported, like difficulties faced by employees due to little familiarity with IT and an increase in the time needed to schedule appointments. Results show the ambiguity of the implications of HIS in developing countries, emphasizing the need for a more nuanced view of the evaluation of failures and successes and the importance of social contextual factors. 2011 artículo científico 0034-7590 https://www.redalyc.org/articulo.oa?id=155117699006 en http://www.redalyc.org/revista.oa?id=1551 RAE - Revista de Administração de Empresas application/pdf Fundação Getulio Vargas RAE - Revista de Administração de Empresas (Brasil) Num.1 Vol.51 |
| title | Ambivalent implications of health care information systems: a study in the brazilian public health care system |
| topic | Administración y Contabilidad Brazil public health care social implications information technology Health care information systems |
| url | https://www.redalyc.org/articulo.oa?id=155117699006 |