THE USE OF IMPORTANCE-PERFORMANCE ANALYSIS TO MEASURE THE SATISFACTION OF TRAVEL AGENCY FRANCHISEES
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Redalyc
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| Auteur principal: | JOSÉ M. RAMÍREZ-HURTADO |
|---|---|
| Format: | Artículo científico |
| Langue: | en |
| Publié: |
Fundação Getulio Vargas
2017
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