CRM (Customer Relationship Management) y servicios de información: la biblioteca como un negocio de la nueva economía
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| Natura: | Artículo científico |
| Lingua: | en |
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University of Pittsburgh
2001
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| _version_ | 1876435240676753408 |
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| author | Carlos E. Granados Molina |
| author_facet | Carlos E. Granados Molina |
| contents | CRM (Customer Relationship Management) y servicios de información: la biblioteca como un negocio de la nueva economía Carlos E. Granados Molina Ciencias de la Información Libraries Librarians Costumer management Information services Organization of libraries In an era of constant transformations, library services are facing new paradigms which force radical changes in the way of organizing libraries. The tools used until now have depended of the users and their needs; but such tools have become obsolete now, as the information volume and complexity have spectacularly increased. 2001 artículo científico 1562-4730 https://www.redalyc.org/articulo.oa?id=16110302 en http://www.redalyc.org/revista.oa?id=161 Biblios application/pdf University of Pittsburgh Biblios (Estados Unidos de América) Num.10 Vol.3 |
| format | Artículo científico |
| id | redalyc_16110302 |
| institution | Redalyc |
| language | en |
| publishDate | 2001 |
| publisher | University of Pittsburgh |
| spellingShingle | CRM (Customer Relationship Management) y servicios de información: la biblioteca como un negocio de la nueva economía Carlos E. Granados Molina Ciencias de la Información Libraries Librarians Costumer management Information services Organization of libraries CRM (Customer Relationship Management) y servicios de información: la biblioteca como un negocio de la nueva economía Carlos E. Granados Molina Ciencias de la Información Libraries Librarians Costumer management Information services Organization of libraries In an era of constant transformations, library services are facing new paradigms which force radical changes in the way of organizing libraries. The tools used until now have depended of the users and their needs; but such tools have become obsolete now, as the information volume and complexity have spectacularly increased. 2001 artículo científico 1562-4730 https://www.redalyc.org/articulo.oa?id=16110302 en http://www.redalyc.org/revista.oa?id=161 Biblios application/pdf University of Pittsburgh Biblios (Estados Unidos de América) Num.10 Vol.3 |
| title | CRM (Customer Relationship Management) y servicios de información: la biblioteca como un negocio de la nueva economía |
| topic | Ciencias de la Información Libraries Librarians Costumer management Information services Organization of libraries |
| url | https://www.redalyc.org/articulo.oa?id=16110302 |