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| Format: | Artículo científico |
| Language: | en |
| Published: |
Sociedad Latinoamericana de Hipertensión
2018
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| Online Access: | https://www.redalyc.org/articulo.oa?id=170263777016 https://www.redalyc.org/journal/1702/170263777016/ https://www.redalyc.org/journal/1702/170263777016/html/ https://www.redalyc.org/journal/1702/170263777016/170263777016.epub https://www.redalyc.org/journal/1702/170263777016/movil |
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Table of Contents:
- Parent appraisal of accessibility and quality of general medical service rendered to children residing in rural area Vadim Kuzmich Yuryev Karina Evgenyevna Moiseeva Anna Vladimirovna Alekseeva Shalva Demnaevich Kharbediya Medicina parents Children’s Unit rural healthcare questionnaire survey general medical services In order to evaluate accessibility and quality of general medical services rendered to children an anonymous questionnaire survey was carried out among 312 parents of children receiving medical assistance on an outpatient basis at the Children’s Unit of the Policlinic in Novoe Devyatkino Village of Vsevolozhskiy District of the Leningrad Region. The main reasons for visiting the Children’s Unit of the Policlinic were established to be preventive examinations, treatment of acute diseases and submission to tests and examinations. The majority of parents spent in average 24.5 ± 0.07 minutes to get to the medical institution. Parents most often preferred to book an appointment through a call center, online and using electronic booking. The majority of parents (73.6%) believed the working schedule of doctors to be convenient and actually visited the doctor in accordance with the appointed time (68.1%). When estimating the performance of the Children’s Unit, 65.3% of parents were satisfied with the quality of rendered medical services, 28.9% of parents were partially dissatisfied and only 2.3% were completely dissatisfied. The main reasons for parents’ dissatisfaction were long lines to the registration office (20.5 ± 0.08 minutes), to the pediatrician (22.7 ± 0.09 minutes, in average) and highly specialized doctors (23.5 ± 0.09 minutes, in average), as well as challenges in obtaining a consultation of a specialized doctor and undergoing examination. Thus, the performed survey demonstrated the necessity to improve accessibility and quality of general medical services rendered to children. 2018 artículo científico 1856-4550 https://www.redalyc.org/articulo.oa?id=170263777016 https://www.redalyc.org/journal/1702/170263777016/ https://www.redalyc.org/journal/1702/170263777016/html/ https://www.redalyc.org/journal/1702/170263777016/170263777016.epub https://www.redalyc.org/journal/1702/170263777016/movil en http://www.redalyc.org/revista.oa?id=1702 Revista Latinoamericana de Hipertensión application/pdf Sociedad Latinoamericana de Hipertensión Revista Latinoamericana de Hipertensión (República Bolivariana de Venezuela) Num.6 Vol.13