Gião, P. R. (2010). The influence of technology on the performance of Brazilian call centers. Universidade de São Paulo.
Chicago Style (17th ed.) CitationGião, Paulo Roberto. The Influence of Technology on the Performance of Brazilian Call Centers. Universidade de São Paulo, 2010.
MLA (9th ed.) CitationGião, Paulo Roberto. The Influence of Technology on the Performance of Brazilian Call Centers. Universidade de São Paulo, 2010.
Warning: These citations may not always be 100% accurate.