Image de couverture de livre

The service quality assessment in the banking services context

Fuente: Redalyc

Enregistré dans:

Détails bibliographiques
Auteur principal:	Juan Carlos Mayo Alegre
Format:	Artículo científico
Langue:	en
Publié:	Universidad del Valle 2020
Sujets:	Administración y Contabilidad Quality service Quality service assessment Quality service assessment models Quality service assessment of banks
Accès en ligne:	Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

THE RELATIONSHIP BETWEEN THE TECHNOSTRESS CREATORS FACTORS AND THE PERCEIVED QUALITY OF INFORMATION TECHNOLOGY SERVICES
par: Danilo Magno Marchiori
Publié: (2016)

EVALUATING HIGHER EDUCATION INSTITUTIONS THROUGH AGENCY AND RESOURCES -CAPABILITIES THEORIES. A MODEL FOR MEASURING THE PERCEIVED QUALITY OF SERVICE
par: José G. Vargas Hernández
Publié: (2016)

SERVQUAL scale for quality measurement: a case study in a company of public transport
par: Deoclécio Junior Cardoso da Silva
Publié: (2019)

User satisfaction in the affiliation to Seguro Popular modules
par: José Julio López Ronquillo
Publié: (2019)

Application of structural equation and servqual in a health service
par: Amparo Zapata-Gómez
Publié: (2014)

Dimensiones y medición de la calidad de servicio en empresas hoteleras
par: María Concepción López Fernández
Publié: (2001)

Revisión de los efectos del cambio climático sobre la biodiversidad de los trópicos
par: Marco D. Barquero
Publié: (2016)

Service quality in Medellin hotels using perceptual maps
par: Juan Gabriel Vanegas López
Publié: (2018)

Quality of Educational Service at the Faculty of Social Sciences and Humanities of a Public University
par: Lidia Luz Cruz Neyra
Publié: (2021)

OUTSOURCING AS A PRODUCTION MODEL AND CUSTOMER LOYALTY OF A FINANCIAL COMPANY
par: Morelia Magaly Barra Solano
Publié: (2023)

Speech, language and hearing sciences and the family health strategy: implication of structural dimension in the quality of speech, language and hearing care
par: Loíse Elena Zanin
Publié: (2015)

Perception of nurses about the risk assessment of the low complexity non-referred user
par: Aline Buriola
Publié: (2020)

Perceived service quality in electronic commerce: An application
par: Edison Jair Duque-Oliva
Publié: (2011)

Evaluation of quality of service: real case in the hotel fitness center
par: Natália de Almeida Ferraz
Publié: (2018)

SERVICE QUALITY PERCEPTION OF CUSTOMERS –A STUDY OF TOYOTA MOTORS IN INDIA
par: Hasnan Baber
Publié: (2018)

The Influence of Peer Assessment and the Use of Corpus for the Development of Speaking Skills in In-Service Teachers
par: Mary Mily Gómez Sará
Publié: (2016)

QUALITY OF WORKING LIFE: PARAMETERS AND EVALUATION IN THE PUBLIC SERVICE
par: LEANDER L. KLEIN
Publié: (2019)

What is an Emergency Department 'Redirection' service, and how are patients assessed for safe redirection to GP or Urgent Care clinics?
par: Tripdatabase
Publié: (2026)

Prevalence of no harm incidents and adverse events in a surgical clinic
par: Thatianny Tanferri de Brito Paranaguá
Publié: (2013)

Public policies for the assessment of quality of the Brazilian higher education system
par: Alexandre Godoy Dotta
Publié: (2016)

Comparison of mobile QoE: an unsupervised field study in Argentina and Cuba
par: Antonio Collazo-García
Publié: (2022)

A Method with Node Autonomy to Preserve QoS in Networks with Per- Route Admission
par: A. Mateos-Papis
Publié: (2013)

CLIMATE VULNERABILITY AND RISK MANAGEMENT IN COASTAL FISHING ENTERPRISES: EVIDENCE FROM AKWA IBOM
par: Okon, Emem Bassey
Publié: (2025)

Sociedade e qualidade de serviços: direitos fundamentais das pessoas em situação de rua sob o enfoque teórico-metodológico Servqual
par: Marcelo Calderari Miguel
Publié: (2017)

Knowledge and Practice Levels of Family Physicians in Eye Screening, Diagnosis, and Treatment
par: Gursoy, Ersan, et autres
Publié: (2025)

Service Providers’ Willingness to Change as Innovation Inductor in Services: Validating a Scale
par: Marina Figueiredo Moreira
Publié: (2016)

Functional, psychological and emotional barriers and the resistance to the use of digital banking services
par: Alexandre Alves dos Santos
Publié: (2021)

How have paediatric service models in the UK incorporated technology to enhance patient care and service delivery?
par: Tripdatabase
Publié: (2026)

Survey of oncohematological pharmaceutical care situation in Spain
par: María José Martínez-Bautista
Publié: (2019)

IMPLEMENTING INNOVATIONS IN HEALTH BASED ON CONVERGENT CARE RESEARCH
par: Raquel Costa Rodrigues de Souza
Publié: (2013)

Capabilities for service innovation: Bibliometric analysis and directions for future research
par: Rafael T. Crispim
Publié: (2022)

Structuring of an evaluation model of informational services in a library of an educational institution
par: Cláudia Osvaldina dos Passos Cavalcanti
Publié: (2023)

Does proactive service enhance patient satisfaction?
par: Tripdatabase
Publié: (2026)

Profile of women attended by the human milk bank of Odete Valadares Maternity Hospital in Belo Horizonte, Minas Gerais State, Brazil
par: Rose Hellen Cota Bomfim
Publié: (2020)

Higher education policy: A case study on quality assessment towards a model of university management
par: Marcelo Fernandes da Silva
Publié: (2017)

Methodological Evaluation of Community Health Centres Systems in Ghana: Panel Data Estimation for Risk Reduction Analysis
par: Adongo, Kofi
Publié: (2013)

Compromised quality of maternal healthcare in a market economy: Medellín, Colombia 2008-2009
par: GLORIA MOLINA
Publié: (2011)

Multivariate analysis of public transport quality: a case study in a medium-sized Brazilian city
par: Marianna Lucinda de Oliveira
Publié: (2022)

Climate Services
Publié: (2017)

An Approach to Modeling Web Services Datatype Descriptions
par: Samer Hanna
Publié: (2016)