Copertina

The service quality assessment in the banking services context

Fuente: Redalyc

Salvato in:

Dettagli Bibliografici
Autore principale:	Juan Carlos Mayo Alegre
Natura:	Artículo científico
Lingua:	en
Pubblicazione:	Universidad del Valle 2020
Soggetti:	Administración y Contabilidad Quality service Quality service assessment Quality service assessment models Quality service assessment of banks
Accesso online:	Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

THE RELATIONSHIP BETWEEN THE TECHNOSTRESS CREATORS FACTORS AND THE PERCEIVED QUALITY OF INFORMATION TECHNOLOGY SERVICES
di: Danilo Magno Marchiori
Pubblicazione: (2016)

EVALUATING HIGHER EDUCATION INSTITUTIONS THROUGH AGENCY AND RESOURCES -CAPABILITIES THEORIES. A MODEL FOR MEASURING THE PERCEIVED QUALITY OF SERVICE
di: José G. Vargas Hernández
Pubblicazione: (2016)

SERVQUAL scale for quality measurement: a case study in a company of public transport
di: Deoclécio Junior Cardoso da Silva
Pubblicazione: (2019)

User satisfaction in the affiliation to Seguro Popular modules
di: José Julio López Ronquillo
Pubblicazione: (2019)

Application of structural equation and servqual in a health service
di: Amparo Zapata-Gómez
Pubblicazione: (2014)

Dimensiones y medición de la calidad de servicio en empresas hoteleras
di: María Concepción López Fernández
Pubblicazione: (2001)

Revisión de los efectos del cambio climático sobre la biodiversidad de los trópicos
di: Marco D. Barquero
Pubblicazione: (2016)

Service quality in Medellin hotels using perceptual maps
di: Juan Gabriel Vanegas López
Pubblicazione: (2018)

Quality of Educational Service at the Faculty of Social Sciences and Humanities of a Public University
di: Lidia Luz Cruz Neyra
Pubblicazione: (2021)

OUTSOURCING AS A PRODUCTION MODEL AND CUSTOMER LOYALTY OF A FINANCIAL COMPANY
di: Morelia Magaly Barra Solano
Pubblicazione: (2023)

Speech, language and hearing sciences and the family health strategy: implication of structural dimension in the quality of speech, language and hearing care
di: Loíse Elena Zanin
Pubblicazione: (2015)

Perception of nurses about the risk assessment of the low complexity non-referred user
di: Aline Buriola
Pubblicazione: (2020)

Perceived service quality in electronic commerce: An application
di: Edison Jair Duque-Oliva
Pubblicazione: (2011)

Evaluation of quality of service: real case in the hotel fitness center
di: Natália de Almeida Ferraz
Pubblicazione: (2018)

SERVICE QUALITY PERCEPTION OF CUSTOMERS –A STUDY OF TOYOTA MOTORS IN INDIA
di: Hasnan Baber
Pubblicazione: (2018)

The Influence of Peer Assessment and the Use of Corpus for the Development of Speaking Skills in In-Service Teachers
di: Mary Mily Gómez Sará
Pubblicazione: (2016)

QUALITY OF WORKING LIFE: PARAMETERS AND EVALUATION IN THE PUBLIC SERVICE
di: LEANDER L. KLEIN
Pubblicazione: (2019)

What is an Emergency Department 'Redirection' service, and how are patients assessed for safe redirection to GP or Urgent Care clinics?
di: Tripdatabase
Pubblicazione: (2026)

Prevalence of no harm incidents and adverse events in a surgical clinic
di: Thatianny Tanferri de Brito Paranaguá
Pubblicazione: (2013)

Public policies for the assessment of quality of the Brazilian higher education system
di: Alexandre Godoy Dotta
Pubblicazione: (2016)

Comparison of mobile QoE: an unsupervised field study in Argentina and Cuba
di: Antonio Collazo-García
Pubblicazione: (2022)

A Method with Node Autonomy to Preserve QoS in Networks with Per- Route Admission
di: A. Mateos-Papis
Pubblicazione: (2013)

CLIMATE VULNERABILITY AND RISK MANAGEMENT IN COASTAL FISHING ENTERPRISES: EVIDENCE FROM AKWA IBOM
di: Okon, Emem Bassey
Pubblicazione: (2025)

Sociedade e qualidade de serviços: direitos fundamentais das pessoas em situação de rua sob o enfoque teórico-metodológico Servqual
di: Marcelo Calderari Miguel
Pubblicazione: (2017)

Knowledge and Practice Levels of Family Physicians in Eye Screening, Diagnosis, and Treatment
di: Gursoy, Ersan, et al.
Pubblicazione: (2025)

Service Providers’ Willingness to Change as Innovation Inductor in Services: Validating a Scale
di: Marina Figueiredo Moreira
Pubblicazione: (2016)

Functional, psychological and emotional barriers and the resistance to the use of digital banking services
di: Alexandre Alves dos Santos
Pubblicazione: (2021)

How have paediatric service models in the UK incorporated technology to enhance patient care and service delivery?
di: Tripdatabase
Pubblicazione: (2026)

Survey of oncohematological pharmaceutical care situation in Spain
di: María José Martínez-Bautista
Pubblicazione: (2019)

IMPLEMENTING INNOVATIONS IN HEALTH BASED ON CONVERGENT CARE RESEARCH
di: Raquel Costa Rodrigues de Souza
Pubblicazione: (2013)

Capabilities for service innovation: Bibliometric analysis and directions for future research
di: Rafael T. Crispim
Pubblicazione: (2022)

Structuring of an evaluation model of informational services in a library of an educational institution
di: Cláudia Osvaldina dos Passos Cavalcanti
Pubblicazione: (2023)

Does proactive service enhance patient satisfaction?
di: Tripdatabase
Pubblicazione: (2026)

Profile of women attended by the human milk bank of Odete Valadares Maternity Hospital in Belo Horizonte, Minas Gerais State, Brazil
di: Rose Hellen Cota Bomfim
Pubblicazione: (2020)

Higher education policy: A case study on quality assessment towards a model of university management
di: Marcelo Fernandes da Silva
Pubblicazione: (2017)

Methodological Evaluation of Community Health Centres Systems in Ghana: Panel Data Estimation for Risk Reduction Analysis
di: Adongo, Kofi
Pubblicazione: (2013)

Compromised quality of maternal healthcare in a market economy: Medellín, Colombia 2008-2009
di: GLORIA MOLINA
Pubblicazione: (2011)

Multivariate analysis of public transport quality: a case study in a medium-sized Brazilian city
di: Marianna Lucinda de Oliveira
Pubblicazione: (2022)

Climate Services
Pubblicazione: (2017)

An Approach to Modeling Web Services Datatype Descriptions
di: Samer Hanna
Pubblicazione: (2016)