Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support
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| Format: | Artículo científico |
| Sprache: | en |
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Colegio Oficial de la Psicología de Madrid
2011
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| _version_ | 1876470311706165248 |
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| author | Inés Martínez-Corts |
| author_facet | Inés Martínez-Corts |
| contents | Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support Inés Martínez-Corts Marina Boz Francisco J. Medina Miriam Benítez Lourdes Munduate Psicología co task conflict worker support small business supervisor support The aim of this study was to analyze the relationship between two types of interpersonal conflict at work (relationship and task conflict) and job satisfaction in the context of small business, focusing on the buffering role that different sources of social support (supervisors and co-workers) may play in this relationship. Adopting such a contingent perspective our main findings show that, first, supervisor support buffers the link between relationship conflict and job satisfaction while co-worker support moderates the link between task conflict and job satisfaction, and second, that the model estimating the influence of supervisor support and relationship conflict is relatively more important for predicting employees¿ job satisfaction than the model that relates co-worker support and task conflict. Our study makes a few contributions to research on small businesses and interpersonal conflict at work, two streams that traditionally have been developed separately, and finally highlight important practical implications for the field of Human Resource Management. 2011 artículo científico 1576-5962 https://www.redalyc.org/articulo.oa?id=231322142004 en http://www.redalyc.org/revista.oa?id=2313 Revista de Psicología del Trabajo y de las Organizaciones application/pdf Colegio Oficial de la Psicología de Madrid Revista de Psicología del Trabajo y de las Organizaciones (España) Num.2 Vol.27 |
| format | Artículo científico |
| id | redalyc_231322142004 |
| institution | Redalyc |
| language | en |
| publishDate | 2011 |
| publisher | Colegio Oficial de la Psicología de Madrid |
| spellingShingle | Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support Inés Martínez-Corts Psicología co task conflict worker support small business supervisor support Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support Inés Martínez-Corts Marina Boz Francisco J. Medina Miriam Benítez Lourdes Munduate Psicología co task conflict worker support small business supervisor support The aim of this study was to analyze the relationship between two types of interpersonal conflict at work (relationship and task conflict) and job satisfaction in the context of small business, focusing on the buffering role that different sources of social support (supervisors and co-workers) may play in this relationship. Adopting such a contingent perspective our main findings show that, first, supervisor support buffers the link between relationship conflict and job satisfaction while co-worker support moderates the link between task conflict and job satisfaction, and second, that the model estimating the influence of supervisor support and relationship conflict is relatively more important for predicting employees¿ job satisfaction than the model that relates co-worker support and task conflict. Our study makes a few contributions to research on small businesses and interpersonal conflict at work, two streams that traditionally have been developed separately, and finally highlight important practical implications for the field of Human Resource Management. 2011 artículo científico 1576-5962 https://www.redalyc.org/articulo.oa?id=231322142004 en http://www.redalyc.org/revista.oa?id=2313 Revista de Psicología del Trabajo y de las Organizaciones application/pdf Colegio Oficial de la Psicología de Madrid Revista de Psicología del Trabajo y de las Organizaciones (España) Num.2 Vol.27 |
| title | Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support |
| topic | Psicología co task conflict worker support small business supervisor support |
| url | https://www.redalyc.org/articulo.oa?id=231322142004 |