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| Natura: | Artículo científico |
| Lingua: | en |
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Universidad Pablo de Olavide
2008
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| Accesso online: | https://www.redalyc.org/articulo.oa?id=233117225002 |
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Sommario:
- Validity Examination of EFQM's Results by DEA Models Madjid Zerafat Angiz Langroudi Gholamreza Jandaghi Adli Ben Mustafa Economía y Finanzas Data Envelopment Analysis European Foundation Quality Management The European Foundation Quality Management is one of the models which deal with the assessment of function of an organization using a self-assessment for measuring the concepts some of which are more and more qualitative. Consequently, complete understanding and correct usage of this model in an organization depend on the comprehensive recognition of that model and different strategies of self-assessment. The process of self-assessment on the basis of this model in an organization needs to use the experienced auditors. This leads to reduce the wrong privilege making to the criteria and to subcriteria probable way. In this paper, first some of the weaknesses of the EFQM model are studied, then with the usage of structure of input-output governing of the model and using of Data Envelopment Analysis, a method is offered to recognize the lack of the proportion between Enablers and the results of organization which may occur due to problems and obstacles hidden in the heart of organization. 2008 artículo científico 1886-516X https://www.redalyc.org/articulo.oa?id=233117225002 en http://www.redalyc.org/revista.oa?id=2331 Revista de Métodos Cuantitativos para la Economía y la Empresa application/pdf Universidad Pablo de Olavide Revista de Métodos Cuantitativos para la Economía y la Empresa (España) Vol.5