Decision-making rights, facilitating perception of performance indicators, and psychological empowerment: a quasi-experimental field study with call center operators
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Redalyc
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| Format: | Artículo científico |
| Langue: | en |
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Universidade de São Paulo
2023
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Internet
https://www.redalyc.org/articulo.oa?id=235277744010https://www.redalyc.org/journal/2352/235277744010/
https://www.redalyc.org/journal/2352/235277744010/html/
https://www.redalyc.org/journal/2352/235277744010/235277744010.epub
https://www.redalyc.org/journal/2352/235277744010/movil
https://doi.org/10.11606/issn.1982-6486.rco.2023.209228