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Decision-making rights, facilitating perception of performance indicators, and psychological empowerment: a quasi-experimental field study with call center operators

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Bibliographic Details
Main Author:	Maximilian Zanelato Bordin
Format:	Artículo científico
Language:	en
Published:	Universidade de São Paulo 2023
Subjects:	Administración y Contabilidad Decision Call center making rights Performance indicators Facilitating perception
Online Access:	Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5 Acceder al recurso 6
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