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Bibliographic Details
Main Author:	Thais Bellenzier dos Santos
Format:	Artículo científico
Language:	pt
Published:	Universidade do Vale do Itajaí 2018
Subjects:	Estudios de Turismo Competências Agências de viagem Profissional de Vendas
Online Access:	https://www.redalyc.org/articulo.oa?id=261058528002 https://www.redalyc.org/journal/2610/261058528002/ https://www.redalyc.org/journal/2610/261058528002/html/ https://www.redalyc.org/journal/2610/261058528002/261058528002.epub https://www.redalyc.org/journal/2610/261058528002/movil https://doi.org/10.14210/rtva.v20n1.p29-50
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Competências são importantes para agentes de viagem? Um estudo exploratório em agências de Porto Alegre Thais Bellenzier dos Santos Ana Clarissa Matte Zanardo dos Santos Estudios de Turismo Competências Agências de viagem Profissional de Vendas O presente artigo busca compreender quais são as principais competências necessárias a profissionais atuantes na área de vendas das agências de viagens localizadas em Porto Alegre/RS. Para tanto, realizou-se uma pesquisa de natureza quantitativa, utilizando uma survey para coleta de dados. Dentre as cento e oitenta agências de viagens existentes em Porto Alegre/RS, foram recebidos 69 questionários respondidos. Para analisar os dados foram utilizadas a estatística descritiva, a análise fatorial, a correlação, o teste T e a Anova, conforme a natureza dos dados. Apesar do construto utilizado na pesquisa apontar três dimensões para analisar as competências – Conhecimentos, Habilidades e Atitudes, o estudo apontou cinco dimensões: Habilidade, Qualificação Técnica, Conhecimento Tácito, Atitude e Conectividade. Os resultados evidenciaram, também, que a formação do profissional é baseada na escolaridade, mas as suas vivências pessoais, tornam cada profissional único. Os resultados apresentados mostram que o fator Habilidade é considerado o mais relevante sob o ponto de vista dos gestores. 2018 artículo científico 1415-6393 https://www.redalyc.org/articulo.oa?id=261058528002 https://www.redalyc.org/journal/2610/261058528002/ https://www.redalyc.org/journal/2610/261058528002/html/ https://www.redalyc.org/journal/2610/261058528002/261058528002.epub https://www.redalyc.org/journal/2610/261058528002/movil https://doi.org/10.14210/rtva.v20n1.p29-50 pt http://www.redalyc.org/revista.oa?id=2610 Turismo - Visão e Ação application/pdf Universidade do Vale do Itajaí Turismo - Visão e Ação (Brasil) Num.1 Vol.20

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// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

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