Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis

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Autore principale: Uriel Palacios-Barahona
Natura: Artículo científico
Lingua:en
Pubblicazione: Universidad CES 2018
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author Uriel Palacios-Barahona
author_facet Uriel Palacios-Barahona
contents Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis Uriel Palacios-Barahona Maritza Hernández-Rendón Andrés Gaviria-Lopez Ana Cristina Guerra-Herrera Edison Valencia-Díaz Jorge Andrés Ramos-Castañeda María Del Mar Arango-Posada Eliana Martínez-Herrera Medicina Text messaging Health services Reminder systems Systematic reviews appointments and schedules Background: Mobile phones and all other forms of modern communication such as the Internet and instant messaging applications have become tools to improve attendance rates for medical appointments.Objectives: To evaluate the effectiveness of reminders to improve adherence to medical appointments. Methods: An overview of studies comparing the effectiveness and attendance rates for medical appointments between patients that did and did not receive reminders. Also, a meta-analysis was conducted to estimate the overall effect of keeping appointments depending on the age of the patients. Results: Seven reviews were identified which show that Short Message Service (SMS) improves adherence to medicai appointments. However, the meta-analysis showed a relative risk of 1,09 (CI 95%: 1,03 -1,11) for people with ages between 24 - 40 and 1,09 (CI 95% 1,05 - 1,14) for people with ages between 50 - 63, with regard to appointment assistance via SMS. Conclusions: The use of SMS reminders has a positive impact on medical appointment attendance. However, while reviewing the impact by age groups no differences were found. 2018 artículo científico 0120-8705 https://www.redalyc.org/articulo.oa?id=261157133003 https://www.redalyc.org/journal/2611/261157133003/ https://www.redalyc.org/journal/2611/261157133003/html/ https://www.redalyc.org/journal/2611/261157133003/261157133003.epub https://www.redalyc.org/journal/2611/261157133003/movil 10.21615/cesmedicina.32.1.2 en http://www.redalyc.org/revista.oa?id=2611 CES Medicina application/pdf Universidad CES CES Medicina (Colombia) Num.1 Vol.32
format Artículo científico
id redalyc_261157133003
institution Redalyc
language en
publishDate 2018
publisher Universidad CES
spellingShingle Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis
Uriel Palacios-Barahona
Medicina
Text messaging
Health services
Reminder systems
Systematic reviews
appointments and schedules
Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis Uriel Palacios-Barahona Maritza Hernández-Rendón Andrés Gaviria-Lopez Ana Cristina Guerra-Herrera Edison Valencia-Díaz Jorge Andrés Ramos-Castañeda María Del Mar Arango-Posada Eliana Martínez-Herrera Medicina Text messaging Health services Reminder systems Systematic reviews appointments and schedules Background: Mobile phones and all other forms of modern communication such as the Internet and instant messaging applications have become tools to improve attendance rates for medical appointments.Objectives: To evaluate the effectiveness of reminders to improve adherence to medical appointments. Methods: An overview of studies comparing the effectiveness and attendance rates for medical appointments between patients that did and did not receive reminders. Also, a meta-analysis was conducted to estimate the overall effect of keeping appointments depending on the age of the patients. Results: Seven reviews were identified which show that Short Message Service (SMS) improves adherence to medicai appointments. However, the meta-analysis showed a relative risk of 1,09 (CI 95%: 1,03 -1,11) for people with ages between 24 - 40 and 1,09 (CI 95% 1,05 - 1,14) for people with ages between 50 - 63, with regard to appointment assistance via SMS. Conclusions: The use of SMS reminders has a positive impact on medical appointment attendance. However, while reviewing the impact by age groups no differences were found. 2018 artículo científico 0120-8705 https://www.redalyc.org/articulo.oa?id=261157133003 https://www.redalyc.org/journal/2611/261157133003/ https://www.redalyc.org/journal/2611/261157133003/html/ https://www.redalyc.org/journal/2611/261157133003/261157133003.epub https://www.redalyc.org/journal/2611/261157133003/movil 10.21615/cesmedicina.32.1.2 en http://www.redalyc.org/revista.oa?id=2611 CES Medicina application/pdf Universidad CES CES Medicina (Colombia) Num.1 Vol.32
title Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis
topic Medicina
Text messaging
Health services
Reminder systems
Systematic reviews
appointments and schedules
url https://www.redalyc.org/articulo.oa?id=261157133003
https://www.redalyc.org/journal/2611/261157133003/
https://www.redalyc.org/journal/2611/261157133003/html/
https://www.redalyc.org/journal/2611/261157133003/261157133003.epub
https://www.redalyc.org/journal/2611/261157133003/movil