Impact of man-machine interaction factors on enterprise resource planning (ERP)

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Auteur principal: Cagla Ozen
Format: Artículo científico
Langue:en
Publié: Universidade Federal de Santa Maria 2008
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author Cagla Ozen
author_facet Cagla Ozen
contents Impact of man-machine interaction factors on enterprise resource planning (ERP) Cagla Ozen Nuri Basoglu Tugrul Daim Administración y Contabilidad Enterprise Resource Planning (ERP) systems integrate processes and functions across the company by using a single data repository. Today ERP systems are not only accepted as simple software packages but a core engine of a framework for business processes. Since adopters of ERP systems have a great number of alternatives during the selection process, software vendors should differentiate their product. Various differentiation policies can be applied by software vendors to achieve competitive advantage in the market. This paper is focusing on one of these policies; area of man-machine interaction. In this study, first, adaptive and intelligent characteristics for the user interface of the ERP package were explored by conducting survey to ERP system end-users. In this survey, we primarily aim to understand and model the factors that are affecting end-user satisfaction with the ERP system and its nterface design. The results indicate that ease of use (EoU) and usefulness are determinants of end-user satisfaction with ERP system and its interface design. This paper discusses these findings, the models that we were inspired while we had been forming our model, our model framework and finally describes future study opportunities about human and computer interaction analysis and prototyping studies in ERP systems. 2008 artículo científico 1983-4659 https://www.redalyc.org/articulo.oa?id=273420272002 en http://www.redalyc.org/revista.oa?id=2734 Revista de Administração da Universidade Federal de Santa Maria application/pdf Universidade Federal de Santa Maria Revista de Administração da Universidade Federal de Santa Maria (Brasil) Num.1 Vol.1
format Artículo científico
id redalyc_273420272002
institution Redalyc
language en
publishDate 2008
publisher Universidade Federal de Santa Maria
spellingShingle Impact of man-machine interaction factors on enterprise resource planning (ERP)
Cagla Ozen
Administración y Contabilidad
Impact of man-machine interaction factors on enterprise resource planning (ERP) Cagla Ozen Nuri Basoglu Tugrul Daim Administración y Contabilidad Enterprise Resource Planning (ERP) systems integrate processes and functions across the company by using a single data repository. Today ERP systems are not only accepted as simple software packages but a core engine of a framework for business processes. Since adopters of ERP systems have a great number of alternatives during the selection process, software vendors should differentiate their product. Various differentiation policies can be applied by software vendors to achieve competitive advantage in the market. This paper is focusing on one of these policies; area of man-machine interaction. In this study, first, adaptive and intelligent characteristics for the user interface of the ERP package were explored by conducting survey to ERP system end-users. In this survey, we primarily aim to understand and model the factors that are affecting end-user satisfaction with the ERP system and its nterface design. The results indicate that ease of use (EoU) and usefulness are determinants of end-user satisfaction with ERP system and its interface design. This paper discusses these findings, the models that we were inspired while we had been forming our model, our model framework and finally describes future study opportunities about human and computer interaction analysis and prototyping studies in ERP systems. 2008 artículo científico 1983-4659 https://www.redalyc.org/articulo.oa?id=273420272002 en http://www.redalyc.org/revista.oa?id=2734 Revista de Administração da Universidade Federal de Santa Maria application/pdf Universidade Federal de Santa Maria Revista de Administração da Universidade Federal de Santa Maria (Brasil) Num.1 Vol.1
title Impact of man-machine interaction factors on enterprise resource planning (ERP)
topic Administración y Contabilidad
url https://www.redalyc.org/articulo.oa?id=273420272002