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  • The influence of customer participation and convenience on customer satisfaction: a multiple mediation
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The influence of customer participation and convenience on customer satisfaction: a multiple mediation

Fuente: Redalyc
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Bibliographic Details
Main Author: Álan Andrew de Souza
Format: Artículo científico
Language:en
Published: Universidade Federal de Santa Maria 2023
Subjects:
Administración y Contabilidad
Convenience
Economic value
Customer satisfaction
Customer participation
Perceived service quality
Online Access:
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Internet

https://www.redalyc.org/articulo.oa?id=273476414005
https://www.redalyc.org/journal/2734/273476414005/
https://www.redalyc.org/journal/2734/273476414005/html/
https://www.redalyc.org/journal/2734/273476414005/273476414005.epub
https://www.redalyc.org/journal/2734/273476414005/movil

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