Supplier capacity and key account management performance: a stochastic frontier analysis
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| Natura: | Artículo científico |
| Lingua: | en |
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Universidad del País Vasco/Euskal Herriko Unibertsitatea
2018
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| _version_ | 1876476143442329600 |
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| author | KAWSAR AHMMED |
| author_facet | KAWSAR AHMMED |
| contents | Supplier capacity and key account management performance: a stochastic frontier analysis KAWSAR AHMMED MD AZIZUL BATEN MD KAMRUL HOSSAIN NOR AZILA MOHD NOOR Administración y Contabilidad Ban ready gladesh made garments industry stochastic frontier analysis Taking the influences of operational, organizational and relational factors on key account management per - formance into account, present research examines the antecedent variables of key account management per - formance. Using a questionnaire, data from 112 ready-made garments companies in Bangladesh were used to evaluate Capacity Oriented Key Account Management Performance through Stochastic Frontier Model. Results show that in the case of medium key account serving capacity, log-likelihood estimation of Maximum Likelihood Estimation (MLE) is found same as the Ordinary Least Square (OLS) estimation whereas for both high and low key account serving capacity, MLE is found better than OLS estimation. It is observed that perceived risks of serving key account, supplier relational investment, and relational intimacy are significant in case of both MLE and OLS estimation methods while in case of MLE team effort and supplier relational investment are recor - ded significant for the high, medium and low key account serving capacity oriented performance of Banglades -hi ready-made garments companies. Again, most of the companies with high key account serving capacity are found showing above average performance, the performance of the companies with medium key account serving capacity is homogeneous. On the other hand, the performance of low key account serving capacity garments companies are more volatile than garments companies with medium and high key account serving capacity. Im - plications, limitations, and further research options are suggested. 2018 artículo científico 1131-6837 https://www.redalyc.org/articulo.oa?id=274353533006 en http://www.redalyc.org/revista.oa?id=2743 Cuadernos de Gestión application/pdf Universidad del País Vasco/Euskal Herriko Unibertsitatea Cuadernos de Gestión (España) Num.1 Vol.18 |
| format | Artículo científico |
| id | redalyc_274353533006 |
| institution | Redalyc |
| language | en |
| publishDate | 2018 |
| publisher | Universidad del País Vasco/Euskal Herriko Unibertsitatea |
| spellingShingle | Supplier capacity and key account management performance: a stochastic frontier analysis KAWSAR AHMMED Administración y Contabilidad Ban ready gladesh made garments industry stochastic frontier analysis Supplier capacity and key account management performance: a stochastic frontier analysis KAWSAR AHMMED MD AZIZUL BATEN MD KAMRUL HOSSAIN NOR AZILA MOHD NOOR Administración y Contabilidad Ban ready gladesh made garments industry stochastic frontier analysis Taking the influences of operational, organizational and relational factors on key account management per - formance into account, present research examines the antecedent variables of key account management per - formance. Using a questionnaire, data from 112 ready-made garments companies in Bangladesh were used to evaluate Capacity Oriented Key Account Management Performance through Stochastic Frontier Model. Results show that in the case of medium key account serving capacity, log-likelihood estimation of Maximum Likelihood Estimation (MLE) is found same as the Ordinary Least Square (OLS) estimation whereas for both high and low key account serving capacity, MLE is found better than OLS estimation. It is observed that perceived risks of serving key account, supplier relational investment, and relational intimacy are significant in case of both MLE and OLS estimation methods while in case of MLE team effort and supplier relational investment are recor - ded significant for the high, medium and low key account serving capacity oriented performance of Banglades -hi ready-made garments companies. Again, most of the companies with high key account serving capacity are found showing above average performance, the performance of the companies with medium key account serving capacity is homogeneous. On the other hand, the performance of low key account serving capacity garments companies are more volatile than garments companies with medium and high key account serving capacity. Im - plications, limitations, and further research options are suggested. 2018 artículo científico 1131-6837 https://www.redalyc.org/articulo.oa?id=274353533006 en http://www.redalyc.org/revista.oa?id=2743 Cuadernos de Gestión application/pdf Universidad del País Vasco/Euskal Herriko Unibertsitatea Cuadernos de Gestión (España) Num.1 Vol.18 |
| title | Supplier capacity and key account management performance: a stochastic frontier analysis |
| topic | Administración y Contabilidad Ban ready gladesh made garments industry stochastic frontier analysis |
| url | https://www.redalyc.org/articulo.oa?id=274353533006 |