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  • Customer Satisfaction and Retention and its impact on Turism in Hotel Industry
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Customer Satisfaction and Retention and its impact on Turism in Hotel Industry

Fuente: Redalyc
Salvato in:
Dettagli Bibliografici
Autore principale: Andala Rama Putra Barusman
Natura: Artículo científico
Lingua:en
Pubblicazione: Universidad del Zulia 2020
Soggetti:
Política
tourism
service quality
customer retention
hospitality industry
customer satisfaction
Accesso online:
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Accesso online

https://www.redalyc.org/articulo.oa?id=27963086012
https://www.redalyc.org/journal/279/27963086012/
https://www.redalyc.org/journal/279/27963086012/html/
https://www.redalyc.org/journal/279/27963086012/27963086012.epub
https://www.redalyc.org/journal/279/27963086012/movil
https://doi.org/10.5281/zenodo.3774581

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