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  • Customer Satisfaction and Retention and its impact on Turism in Hotel Industry
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Customer Satisfaction and Retention and its impact on Turism in Hotel Industry

Fuente: Redalyc
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Bibliographic Details
Main Author: Andala Rama Putra Barusman
Format: Artículo científico
Language:en
Published: Universidad del Zulia 2020
Subjects:
Política
tourism
service quality
customer retention
hospitality industry
customer satisfaction
Online Access:
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Internet

https://www.redalyc.org/articulo.oa?id=27963086012
https://www.redalyc.org/journal/279/27963086012/
https://www.redalyc.org/journal/279/27963086012/html/
https://www.redalyc.org/journal/279/27963086012/27963086012.epub
https://www.redalyc.org/journal/279/27963086012/movil
https://doi.org/10.5281/zenodo.3774581

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