Determinant Factors of Fuel Consumption Behavior: Evidence from Indonesia

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Autore principale: A.K.R. PRABUMENANG
Natura: Artículo científico
Lingua:en
Pubblicazione: Universidad del Zulia 2020
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author A.K.R. PRABUMENANG
author_facet A.K.R. PRABUMENANG
contents Determinant Factors of Fuel Consumption Behavior: Evidence from Indonesia A.K.R. PRABUMENANG A. WIBOWO B.S. NARMADITYA D. PRIHANDONO Política Brand image brand trust repurchase intention customer satisfaction The research applied a quantitative explanatory with a descriptive and causal approach. A cluster sampling was engaged in this survey method and collected using structured questionnaires. Furthermore, the data were analyzed undergoing Structural Equation Model (SEM) with the software LISREL 8.8 version. The findings of the study showed that brand image and brand trust do not have an impact on customer satisfaction and repurchase intention of Pertalite. This result implies that customer satisfaction failed in mediating the relationship between brand image and repurchase intention. Besides, customer satisfaction also cannot explain the causality between brand trusts and repurchase intention of Pertalite in Indonesia. 2020 artículo científico 1316-5216 https://www.redalyc.org/articulo.oa?id=27964362013 https://www.redalyc.org/journal/279/27964362013/ https://www.redalyc.org/journal/279/27964362013/html/ https://www.redalyc.org/journal/279/27964362013/27964362013.epub https://www.redalyc.org/journal/279/27964362013/movil https://doi.org/10.5281/zenodo.4009624 en http://www.redalyc.org/revista.oa?id=279 Utopía y Praxis Latinoamericana application/pdf Universidad del Zulia Utopía y Praxis Latinoamericana (República Bolivariana de Venezuela) Num.7 Vol.25
format Artículo científico
id redalyc_27964362013
institution Redalyc
language en
publishDate 2020
publisher Universidad del Zulia
spellingShingle Determinant Factors of Fuel Consumption Behavior: Evidence from Indonesia
A.K.R. PRABUMENANG
Política
Brand image
brand trust
repurchase intention
customer satisfaction
Determinant Factors of Fuel Consumption Behavior: Evidence from Indonesia A.K.R. PRABUMENANG A. WIBOWO B.S. NARMADITYA D. PRIHANDONO Política Brand image brand trust repurchase intention customer satisfaction The research applied a quantitative explanatory with a descriptive and causal approach. A cluster sampling was engaged in this survey method and collected using structured questionnaires. Furthermore, the data were analyzed undergoing Structural Equation Model (SEM) with the software LISREL 8.8 version. The findings of the study showed that brand image and brand trust do not have an impact on customer satisfaction and repurchase intention of Pertalite. This result implies that customer satisfaction failed in mediating the relationship between brand image and repurchase intention. Besides, customer satisfaction also cannot explain the causality between brand trusts and repurchase intention of Pertalite in Indonesia. 2020 artículo científico 1316-5216 https://www.redalyc.org/articulo.oa?id=27964362013 https://www.redalyc.org/journal/279/27964362013/ https://www.redalyc.org/journal/279/27964362013/html/ https://www.redalyc.org/journal/279/27964362013/27964362013.epub https://www.redalyc.org/journal/279/27964362013/movil https://doi.org/10.5281/zenodo.4009624 en http://www.redalyc.org/revista.oa?id=279 Utopía y Praxis Latinoamericana application/pdf Universidad del Zulia Utopía y Praxis Latinoamericana (República Bolivariana de Venezuela) Num.7 Vol.25
title Determinant Factors of Fuel Consumption Behavior: Evidence from Indonesia
topic Política
Brand image
brand trust
repurchase intention
customer satisfaction
url https://www.redalyc.org/articulo.oa?id=27964362013
https://www.redalyc.org/journal/279/27964362013/
https://www.redalyc.org/journal/279/27964362013/html/
https://www.redalyc.org/journal/279/27964362013/27964362013.epub
https://www.redalyc.org/journal/279/27964362013/movil
https://doi.org/10.5281/zenodo.4009624