Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas
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| Format: | Artículo científico |
| Language: | en |
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Universidad del Valle
2022
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| _version_ | 1876471100365340672 |
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| author | Carlos Marulanda |
| author_facet | Carlos Marulanda |
| contents | Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas Carlos Marulanda Marcelo López Andrés Castaño Ingeniería Tourism Knowledge transfer Information and communication technologies The interest of this article is the presentation of the findings of the relationship found between knowledge transfer and information and communication technologies, of the SMEs of the tourism sector of the Department of Caldas. The study is based on the application of a knowledge management valuation model to 61 operating companies of the tourism sector in the Department of Caldas. Based on a qualitative research, with a descriptive approach (use of surveys), exploratory (use of observation and documentary review) and correlational (multivariate analysis). Regarding the use of ICT, it is a palpable fact, the progress of SMEs in the tourism sector of the Department of Caldas in the use of this resource as a basis for the sale of services, products and the transfer of knowledge inside and outside the companies, which can be seen in the different portals and mobile applications that these companies have. It is concluded that there is a positive and significant correlation between knowledge transfer and information and communication technologies. It is hoped that these results will lead to strategies that allow the improvement of these companies. 2022 artículo científico 0123-3033 https://www.redalyc.org/articulo.oa?id=291374362021 https://www.redalyc.org/journal/2913/291374362021/ https://www.redalyc.org/journal/2913/291374362021/html/ https://www.redalyc.org/journal/2913/291374362021/291374362021.epub https://www.redalyc.org/journal/2913/291374362021/movil 10.25100/iyc.v24i2.11662 en http://www.redalyc.org/revista.oa?id=2913 Ingeniería y Competitividad application/pdf Universidad del Valle Ingeniería y Competitividad (Colombia) Num.2 Vol.24 |
| format | Artículo científico |
| id | redalyc_291374362021 |
| institution | Redalyc |
| language | en |
| publishDate | 2022 |
| publisher | Universidad del Valle |
| spellingShingle | Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas Carlos Marulanda Ingeniería Tourism Knowledge transfer Information and communication technologies Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas Carlos Marulanda Marcelo López Andrés Castaño Ingeniería Tourism Knowledge transfer Information and communication technologies The interest of this article is the presentation of the findings of the relationship found between knowledge transfer and information and communication technologies, of the SMEs of the tourism sector of the Department of Caldas. The study is based on the application of a knowledge management valuation model to 61 operating companies of the tourism sector in the Department of Caldas. Based on a qualitative research, with a descriptive approach (use of surveys), exploratory (use of observation and documentary review) and correlational (multivariate analysis). Regarding the use of ICT, it is a palpable fact, the progress of SMEs in the tourism sector of the Department of Caldas in the use of this resource as a basis for the sale of services, products and the transfer of knowledge inside and outside the companies, which can be seen in the different portals and mobile applications that these companies have. It is concluded that there is a positive and significant correlation between knowledge transfer and information and communication technologies. It is hoped that these results will lead to strategies that allow the improvement of these companies. 2022 artículo científico 0123-3033 https://www.redalyc.org/articulo.oa?id=291374362021 https://www.redalyc.org/journal/2913/291374362021/ https://www.redalyc.org/journal/2913/291374362021/html/ https://www.redalyc.org/journal/2913/291374362021/291374362021.epub https://www.redalyc.org/journal/2913/291374362021/movil 10.25100/iyc.v24i2.11662 en http://www.redalyc.org/revista.oa?id=2913 Ingeniería y Competitividad application/pdf Universidad del Valle Ingeniería y Competitividad (Colombia) Num.2 Vol.24 |
| title | Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas |
| topic | Ingeniería Tourism Knowledge transfer Information and communication technologies |
| url | https://www.redalyc.org/articulo.oa?id=291374362021 https://www.redalyc.org/journal/2913/291374362021/ https://www.redalyc.org/journal/2913/291374362021/html/ https://www.redalyc.org/journal/2913/291374362021/291374362021.epub https://www.redalyc.org/journal/2913/291374362021/movil |