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1. Verfasser: Marly Mizue Kaibara de Almeida
Format: Artículo científico
Sprache:en
Veröffentlicht: Universidade Estadual de Maringá 2017
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Online-Zugang:https://www.redalyc.org/articulo.oa?id=303250905010
https://www.redalyc.org/journal/3032/303250905010/
https://www.redalyc.org/journal/3032/303250905010/html/
https://www.redalyc.org/journal/3032/303250905010/303250905010.epub
https://www.redalyc.org/journal/3032/303250905010/movil
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Inhaltsangabe:
  • The importance of trust and collaboration between companies to mitigate the bullwhip effect in supply chain management Marly Mizue Kaibara de Almeida Fernando Augusto Silva Marins Andréia Maria Pedro Salgado Fernando César Almada Santos Sérgio Luis da Silva Ingeniería Trust collaboration bullwhip ef fect supply chain management The aim of the paper is to develop a theore tical construct about the mitigation of the bullwhip effect, considering trust an d collaboration in managing the supply chain. The study presents a qualitative research based on the sy stematic literature review, which is tested through field research, involving companies in the medical and hospital area belonging to the same supply chain. The bullwhip effect has been observed throughout the industry for ma ny years. Several academic studies have assigned to operating causes the reason for its occurrence. Few st udies have focused behavioral causes. Through this study, it appears that affective tr ust (honesty, mutual understanding, credibility, respect and compliance) and trust in the competence (knowledge/technique, commitment in the relationship) are both necessary for keeping the relationship, but withou t affective trust, the relationship does not develop. Moreover, an organizational culture base d on trust and collaboration exchange, and knowledge related to processes and technology among businesses, contributing to the jo int planning and collaboration in the information sharing occurs. Thus, aspects of be havior toward partners of supply chain companies can mitigate the operational causes of the bullwhip effect by imp roving information and knowledge sharing, demand forecasting, replenishment policy, and reducing th e risk coordination amon g the chain participants. 2017 artículo científico 1806-2563 https://www.redalyc.org/articulo.oa?id=303250905010 https://www.redalyc.org/journal/3032/303250905010/ https://www.redalyc.org/journal/3032/303250905010/html/ https://www.redalyc.org/journal/3032/303250905010/303250905010.epub https://www.redalyc.org/journal/3032/303250905010/movil en http://www.redalyc.org/revista.oa?id=3032 Acta Scientiarum. Technology application/pdf Universidade Estadual de Maringá Acta Scientiarum. Technology (Brasil) Num.2 Vol.39