Cita APA (7a ed.)

Dwyer, R. J. (2009). Effectiveness Measurement: When will we get it right? Universidad ESAN.

Cita Chicago Style (17a ed.)

Dwyer, Rocky J. Effectiveness Measurement: When Will We Get It Right? Universidad ESAN, 2009.

Cita MLA (9a ed.)

Dwyer, Rocky J. Effectiveness Measurement: When Will We Get It Right? Universidad ESAN, 2009.