Attitude and behavior on hotel choice in function of the perception of sustainable practices

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Main Author: Cristóbal Fernández Robin
Format: Artículo científico
Language:en
Published: Universidade do Algarve 2016
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author Cristóbal Fernández Robin
author_facet Cristóbal Fernández Robin
contents Attitude and behavior on hotel choice in function of the perception of sustainable practices Cristóbal Fernández Robin Jorge Cea Valencia Geraldine Jamett Muñoz Paulina Santander Astorga Diego Yáñez Martínez Estudios de Turismo image Sustainability ecological hotels consumer behavior Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perce ption and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra f or Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non - Committed’, ‘Influenced’ and ‘Committed. 2016 artículo científico 2182-8458 https://www.redalyc.org/articulo.oa?id=388745016005 en http://www.redalyc.org/revista.oa?id=3887 Tourism & Management Studies application/pdf Universidade do Algarve Tourism & Management Studies (Portugal) Num.1 Vol.12
format Artículo científico
id redalyc_388745016005
institution Redalyc
language en
publishDate 2016
publisher Universidade do Algarve
spellingShingle Attitude and behavior on hotel choice in function of the perception of sustainable practices
Cristóbal Fernández Robin
Estudios de Turismo
image
Sustainability
ecological hotels
consumer behavior
Attitude and behavior on hotel choice in function of the perception of sustainable practices Cristóbal Fernández Robin Jorge Cea Valencia Geraldine Jamett Muñoz Paulina Santander Astorga Diego Yáñez Martínez Estudios de Turismo image Sustainability ecological hotels consumer behavior Chile is one of the countries with higher GPB in Latin America and important sources of incomes and employment comes from tourism. Hotels are adopting sustainable practices but it is unknown whether customers value this. This research looks to measure consumer attitude, perce ption and preference for hotels based on their sustainable practices. A survey was applied to 208 guests at Chilean hotels. Correspondence and exploratory factor analysis was carried. Lack of knowledge about "Sustainability”, but Willingness to pay extra f or Sustainable Hotels, indicate a higher level of commitment and care for environment. Three clusters were obtained: ‘non - Committed’, ‘Influenced’ and ‘Committed. 2016 artículo científico 2182-8458 https://www.redalyc.org/articulo.oa?id=388745016005 en http://www.redalyc.org/revista.oa?id=3887 Tourism & Management Studies application/pdf Universidade do Algarve Tourism & Management Studies (Portugal) Num.1 Vol.12
title Attitude and behavior on hotel choice in function of the perception of sustainable practices
topic Estudios de Turismo
image
Sustainability
ecological hotels
consumer behavior
url https://www.redalyc.org/articulo.oa?id=388745016005