A measurement model for managing performance of horizontal business networks and a research case
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Redalyc
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| Format: | Artículo científico |
| Language: | en |
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Associação Brasileira de Engenharia de Produção
2017
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| _version_ | 1876483929142198272 |
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| author | Franciele Bonatto |
| author_facet | Franciele Bonatto |
| contents | A measurement model for managing performance of horizontal business networks and a research case Franciele Bonatto Luis Mauricio Martins Resende Joseane Pontes Pedro Paulo de Andrade Ingeniería Management model Collaborative networks Performance management Performance evaluation Analytic hierarchy process (AHP) A significant challenge facing companies that are members of collaborative networks are measuring their market performance, even as they evaluate their contribution to the development of the network. This paper develops a model for analyzing the performance measurement of horizontal business networks. We do this by reviewing literature related to performance management in horizontal networks and systematically selecting eight functional perspectives, and 25 operational factors associated with them, to measure the performance of both companies and the network. We employ the Analytic Hierarchy Process (AHP) for deciding perspective weights and use its quantitative results to create a diagram for representing the effectiveness of performance management at the company and network level. The model is tested by applying it to companies in an Information Technology business network. We analyze the results of the individual and network performance of the companies surveyed, along with the evaluative perspectives relevant to the network. 2017 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396751070026 https://www.redalyc.org/journal/3967/396751070026/ https://www.redalyc.org/journal/3967/396751070026/html/ https://www.redalyc.org/journal/3967/396751070026/396751070026.epub https://www.redalyc.org/journal/3967/396751070026/movil 10.1590/0103-6513.005117 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.27 |
| format | Artículo científico |
| id | redalyc_396751070026 |
| institution | Redalyc |
| language | en |
| publishDate | 2017 |
| publisher | Associação Brasileira de Engenharia de Produção |
| spellingShingle | A measurement model for managing performance of horizontal business networks and a research case Franciele Bonatto Ingeniería Management model Collaborative networks Performance management Performance evaluation Analytic hierarchy process (AHP) A measurement model for managing performance of horizontal business networks and a research case Franciele Bonatto Luis Mauricio Martins Resende Joseane Pontes Pedro Paulo de Andrade Ingeniería Management model Collaborative networks Performance management Performance evaluation Analytic hierarchy process (AHP) A significant challenge facing companies that are members of collaborative networks are measuring their market performance, even as they evaluate their contribution to the development of the network. This paper develops a model for analyzing the performance measurement of horizontal business networks. We do this by reviewing literature related to performance management in horizontal networks and systematically selecting eight functional perspectives, and 25 operational factors associated with them, to measure the performance of both companies and the network. We employ the Analytic Hierarchy Process (AHP) for deciding perspective weights and use its quantitative results to create a diagram for representing the effectiveness of performance management at the company and network level. The model is tested by applying it to companies in an Information Technology business network. We analyze the results of the individual and network performance of the companies surveyed, along with the evaluative perspectives relevant to the network. 2017 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396751070026 https://www.redalyc.org/journal/3967/396751070026/ https://www.redalyc.org/journal/3967/396751070026/html/ https://www.redalyc.org/journal/3967/396751070026/396751070026.epub https://www.redalyc.org/journal/3967/396751070026/movil 10.1590/0103-6513.005117 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.27 |
| title | A measurement model for managing performance of horizontal business networks and a research case |
| topic | Ingeniería Management model Collaborative networks Performance management Performance evaluation Analytic hierarchy process (AHP) |
| url | https://www.redalyc.org/articulo.oa?id=396751070026 https://www.redalyc.org/journal/3967/396751070026/ https://www.redalyc.org/journal/3967/396751070026/html/ https://www.redalyc.org/journal/3967/396751070026/396751070026.epub https://www.redalyc.org/journal/3967/396751070026/movil |