Supply chain resilience and key performance indicators: a systematic literature review

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Autore principale: Alexandre Augusto Karl
Natura: Artículo científico
Lingua:en
Pubblicazione: Associação Brasileira de Engenharia de Produção 2018
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author Alexandre Augusto Karl
author_facet Alexandre Augusto Karl
contents Supply chain resilience and key performance indicators: a systematic literature review Alexandre Augusto Karl Julio Micheluzzi Luciana Rosa Leite Carla Roberta Pereira Ingeniería Resilience Key performance indicators Systematic literature review Paper aims The aim of this article is to explore the influence of non-financial key performance indicators (KPIs) to create supply chain resilience (SCRes). Originality It theoretically identifies the influence of specific non-financial KPIs when creating SCRes by monitoring them before, during and after a disruption. Research method A systematic literature review was conducted using 57 peer-reviewed academic papers from 2000 to 2017. Main findings Order and delivery lead time, on-time delivery, supplier delivery efficiency and customer satisfaction were the KPIs that had a significant influence on elements of resilience. Implications for theory and practice Results contribute to the theory by providing knowledge in an underexplored topic, and assist managers in practice by identifying specific KPIs to build resilience. 2018 reseña 0103-6513 https://www.redalyc.org/articulo.oa?id=396754754020 https://www.redalyc.org/journal/3967/396754754020/ https://www.redalyc.org/journal/3967/396754754020/html/ https://www.redalyc.org/journal/3967/396754754020/396754754020.epub https://www.redalyc.org/journal/3967/396754754020/movil 10.1590/0103-6513.20180020 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.28
format Artículo científico
id redalyc_396754754020
institution Redalyc
language en
publishDate 2018
publisher Associação Brasileira de Engenharia de Produção
spellingShingle Supply chain resilience and key performance indicators: a systematic literature review
Alexandre Augusto Karl
Ingeniería
Resilience
Key performance indicators
Systematic literature review
Supply chain resilience and key performance indicators: a systematic literature review Alexandre Augusto Karl Julio Micheluzzi Luciana Rosa Leite Carla Roberta Pereira Ingeniería Resilience Key performance indicators Systematic literature review Paper aims The aim of this article is to explore the influence of non-financial key performance indicators (KPIs) to create supply chain resilience (SCRes). Originality It theoretically identifies the influence of specific non-financial KPIs when creating SCRes by monitoring them before, during and after a disruption. Research method A systematic literature review was conducted using 57 peer-reviewed academic papers from 2000 to 2017. Main findings Order and delivery lead time, on-time delivery, supplier delivery efficiency and customer satisfaction were the KPIs that had a significant influence on elements of resilience. Implications for theory and practice Results contribute to the theory by providing knowledge in an underexplored topic, and assist managers in practice by identifying specific KPIs to build resilience. 2018 reseña 0103-6513 https://www.redalyc.org/articulo.oa?id=396754754020 https://www.redalyc.org/journal/3967/396754754020/ https://www.redalyc.org/journal/3967/396754754020/html/ https://www.redalyc.org/journal/3967/396754754020/396754754020.epub https://www.redalyc.org/journal/3967/396754754020/movil 10.1590/0103-6513.20180020 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.28
title Supply chain resilience and key performance indicators: a systematic literature review
topic Ingeniería
Resilience
Key performance indicators
Systematic literature review
url https://www.redalyc.org/articulo.oa?id=396754754020
https://www.redalyc.org/journal/3967/396754754020/
https://www.redalyc.org/journal/3967/396754754020/html/
https://www.redalyc.org/journal/3967/396754754020/396754754020.epub
https://www.redalyc.org/journal/3967/396754754020/movil