Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo

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Main Author: Jose Carlos de Toledo
Format: Artículo científico
Language:en
Published: Associação Brasileira de Engenharia de Produção 2018
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author Jose Carlos de Toledo
author_facet Jose Carlos de Toledo
contents Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo Jose Carlos de Toledo Fabiane Letícia Lizarelli Adriana Barbosa dos Santos Artur Ishizaka Ingeniería Perceived benefits Statistical approach Improvement programs Statistical techniques Paper aims Identify the use of statistical thinking and techniques and their main difficulties and benefits in the Brazilian State of São Paulo industries. Originality There are few empirical studies on the application of the statistical thinking and techniques which study their difficulties of implementation and their benefits in manufacturing companies. Research method A web survey of a sample of 243 manufacturing companies.Main findings The companies, in general, use some statistical principles and basic techniques for process control and improvement, however, companies that use principles and techniques more consistently have greater operational and team benefits. The main difficulties are associated to lack of culture and knowledge. Implications for theory and practice The statistical application enables effective processes improvements and it is associated with motivation for further improvements, consolidation of improvement programs and culture of quality. This finding suggests managerial implications such as to plan actions to deploy and disseminate the culture of statistical thinking in an evolutionary way, training and support for use and to overcome barriers. 2018 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396754754025 https://www.redalyc.org/journal/3967/396754754025/ https://www.redalyc.org/journal/3967/396754754025/html/ https://www.redalyc.org/journal/3967/396754754025/396754754025.epub https://www.redalyc.org/journal/3967/396754754025/movil 10.1590/0103-6513.20180062 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.28
format Artículo científico
id redalyc_396754754025
institution Redalyc
language en
publishDate 2018
publisher Associação Brasileira de Engenharia de Produção
spellingShingle Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo
Jose Carlos de Toledo
Ingeniería
Perceived benefits
Statistical approach
Improvement programs
Statistical techniques
Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo Jose Carlos de Toledo Fabiane Letícia Lizarelli Adriana Barbosa dos Santos Artur Ishizaka Ingeniería Perceived benefits Statistical approach Improvement programs Statistical techniques Paper aims Identify the use of statistical thinking and techniques and their main difficulties and benefits in the Brazilian State of São Paulo industries. Originality There are few empirical studies on the application of the statistical thinking and techniques which study their difficulties of implementation and their benefits in manufacturing companies. Research method A web survey of a sample of 243 manufacturing companies.Main findings The companies, in general, use some statistical principles and basic techniques for process control and improvement, however, companies that use principles and techniques more consistently have greater operational and team benefits. The main difficulties are associated to lack of culture and knowledge. Implications for theory and practice The statistical application enables effective processes improvements and it is associated with motivation for further improvements, consolidation of improvement programs and culture of quality. This finding suggests managerial implications such as to plan actions to deploy and disseminate the culture of statistical thinking in an evolutionary way, training and support for use and to overcome barriers. 2018 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396754754025 https://www.redalyc.org/journal/3967/396754754025/ https://www.redalyc.org/journal/3967/396754754025/html/ https://www.redalyc.org/journal/3967/396754754025/396754754025.epub https://www.redalyc.org/journal/3967/396754754025/movil 10.1590/0103-6513.20180062 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.28
title Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo
topic Ingeniería
Perceived benefits
Statistical approach
Improvement programs
Statistical techniques
url https://www.redalyc.org/articulo.oa?id=396754754025
https://www.redalyc.org/journal/3967/396754754025/
https://www.redalyc.org/journal/3967/396754754025/html/
https://www.redalyc.org/journal/3967/396754754025/396754754025.epub
https://www.redalyc.org/journal/3967/396754754025/movil