Assessment of Lean implementation in Hotels’ supply chains
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Redalyc
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| Format: | Artículo científico |
| Language: | en |
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Associação Brasileira de Engenharia de Produção
2019
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| _version_ | 1876443116753387520 |
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| author | Guilherme Luz Tortorella |
| author_facet | Guilherme Luz Tortorella |
| contents | Assessment of Lean implementation in Hotels’ supply chains Guilherme Luz Tortorella Maria Victória Lins Lange Rosa Rodrigo Caiado Daniel Nascimento Rapinder Sawhney Ingeniería Lean production Lean supply chain Hospitality sector Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains.Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation.Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector.Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives.Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation. 2019 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396757942017 https://www.redalyc.org/journal/3967/396757942017/ https://www.redalyc.org/journal/3967/396757942017/html/ https://www.redalyc.org/journal/3967/396757942017/396757942017.epub https://www.redalyc.org/journal/3967/396757942017/movil 10.1590/0103-6513.20190044 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.29 |
| format | Artículo científico |
| id | redalyc_396757942017 |
| institution | Redalyc |
| language | en |
| publishDate | 2019 |
| publisher | Associação Brasileira de Engenharia de Produção |
| spellingShingle | Assessment of Lean implementation in Hotels’ supply chains Guilherme Luz Tortorella Ingeniería Lean production Lean supply chain Hospitality sector Assessment of Lean implementation in Hotels’ supply chains Guilherme Luz Tortorella Maria Victória Lins Lange Rosa Rodrigo Caiado Daniel Nascimento Rapinder Sawhney Ingeniería Lean production Lean supply chain Hospitality sector Paper aims This article aims at investigating the implementation level of Lean Supply Chain (LSC) practices in hotels’ supply chains.Originality The proposed method allows to characterize LSC implementation in such an unusual context, identifying improvement opportunities and checking for discrepancies in their implementation.Research method Six different supply chains of high-quality hotels were analyzed through semi-structured interviews. Interviewees played key roles in their purchasing departments and presented large experience in the hospitality sector.Main findings Results were consolidated and for each case attributes were assigned to measure the implementation level of ten practices. Implementation scores were compared to a perceived average importance degree in order to verify convergences and divergences between the desired and actual improvement initiatives.Implications for theory and practice The applicability of LSC practices in services still needs further exploration. In the hospitality sector, whose evidence is even scarcer, this study provides a more holistic approach enabling a deeper understanding of the necessary adaptation for a successful implementation. 2019 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396757942017 https://www.redalyc.org/journal/3967/396757942017/ https://www.redalyc.org/journal/3967/396757942017/html/ https://www.redalyc.org/journal/3967/396757942017/396757942017.epub https://www.redalyc.org/journal/3967/396757942017/movil 10.1590/0103-6513.20190044 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.29 |
| title | Assessment of Lean implementation in Hotels’ supply chains |
| topic | Ingeniería Lean production Lean supply chain Hospitality sector |
| url | https://www.redalyc.org/articulo.oa?id=396757942017 https://www.redalyc.org/journal/3967/396757942017/ https://www.redalyc.org/journal/3967/396757942017/html/ https://www.redalyc.org/journal/3967/396757942017/396757942017.epub https://www.redalyc.org/journal/3967/396757942017/movil |