Action research supported by remote collaboration tools: analysis of two operations management applications

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Main Author: João Paulo Estevam de Souza
Format: Artículo científico
Language:en
Published: Associação Brasileira de Engenharia de Produção 2023
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author João Paulo Estevam de Souza
author_facet João Paulo Estevam de Souza
contents Action research supported by remote collaboration tools: analysis of two operations management applications João Paulo Estevam de Souza Jorge Muniz Ingeniería Production Remote work Digital tools Collaboration Research method Paper aims This paper aims to discuss how Remote Collaboration Tools (RCT) can support and contribute to Action Research (AR) applications in operations management research.Originality Researchers shall capture the complexity of studied phenomena when conducting AR. Although, there is a lack of information regarding the use of RCT in AR. Hence, this paper provides original and comprehensive guidelines for the application of RCT in AR.Research method This paper provides an ex-post analysis of two face-to-face AR cases, based on the steps proposed by Coughlan and Coughlan (2002). Based on the ex-post analysis, it explains ex-ante and how RCT can impact and contribute to AR on operations management.Main findings The paper presents reflections, insights and guidance about the impacts of RCT in AR. RCT allow possibilities for continuity and efficient use of resources in AR. Although, when choosing RCT, special efforts should be put into team building and engagement.Implications for theory and practice The description of how the RCT can be used in the AR cycle can contribute to theory based on empirical results as guidance to increase value considering AR quality criteria. We intend to provide material for the advance of the field of Operations, Production and Management, theoretically and practically. 2023 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396773998024 https://www.redalyc.org/journal/3967/396773998024/ https://www.redalyc.org/journal/3967/396773998024/html/ https://www.redalyc.org/journal/3967/396773998024/396773998024.epub https://www.redalyc.org/journal/3967/396773998024/movil 10.1590/0103-6513.20220099 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.33
format Artículo científico
id redalyc_396773998024
institution Redalyc
language en
publishDate 2023
publisher Associação Brasileira de Engenharia de Produção
spellingShingle Action research supported by remote collaboration tools: analysis of two operations management applications
João Paulo Estevam de Souza
Ingeniería
Production
Remote work
Digital tools
Collaboration
Research method
Action research supported by remote collaboration tools: analysis of two operations management applications João Paulo Estevam de Souza Jorge Muniz Ingeniería Production Remote work Digital tools Collaboration Research method Paper aims This paper aims to discuss how Remote Collaboration Tools (RCT) can support and contribute to Action Research (AR) applications in operations management research.Originality Researchers shall capture the complexity of studied phenomena when conducting AR. Although, there is a lack of information regarding the use of RCT in AR. Hence, this paper provides original and comprehensive guidelines for the application of RCT in AR.Research method This paper provides an ex-post analysis of two face-to-face AR cases, based on the steps proposed by Coughlan and Coughlan (2002). Based on the ex-post analysis, it explains ex-ante and how RCT can impact and contribute to AR on operations management.Main findings The paper presents reflections, insights and guidance about the impacts of RCT in AR. RCT allow possibilities for continuity and efficient use of resources in AR. Although, when choosing RCT, special efforts should be put into team building and engagement.Implications for theory and practice The description of how the RCT can be used in the AR cycle can contribute to theory based on empirical results as guidance to increase value considering AR quality criteria. We intend to provide material for the advance of the field of Operations, Production and Management, theoretically and practically. 2023 artículo científico 0103-6513 https://www.redalyc.org/articulo.oa?id=396773998024 https://www.redalyc.org/journal/3967/396773998024/ https://www.redalyc.org/journal/3967/396773998024/html/ https://www.redalyc.org/journal/3967/396773998024/396773998024.epub https://www.redalyc.org/journal/3967/396773998024/movil 10.1590/0103-6513.20220099 en http://www.redalyc.org/revista.oa?id=3967 Production application/pdf Associação Brasileira de Engenharia de Produção Production (Brasil) Vol.33
title Action research supported by remote collaboration tools: analysis of two operations management applications
topic Ingeniería
Production
Remote work
Digital tools
Collaboration
Research method
url https://www.redalyc.org/articulo.oa?id=396773998024
https://www.redalyc.org/journal/3967/396773998024/
https://www.redalyc.org/journal/3967/396773998024/html/
https://www.redalyc.org/journal/3967/396773998024/396773998024.epub
https://www.redalyc.org/journal/3967/396773998024/movil