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1. Verfasser: Yazmín Magallanes
Format: Artículo científico
Sprache:en
Veröffentlicht: Universidad de Guanajuato 2012
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Online-Zugang:https://www.redalyc.org/articulo.oa?id=41623190017
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author Yazmín Magallanes
author_facet Yazmín Magallanes
contents Towards an Emotional Validation of Heuristic Approaches for Usability Evaluation Yazmín Magallanes Ariel Molina-Rueda J. Alfredo Sánchez Yenny A. Méndez Multidisciplinarias (Ciencias Sociales) multi Usability tactile interfaces emotional evaluation heuristic evaluation This paper presents an initial investigation on how an emotional assessment of user interfaces may extend and validate the heuristic evaluation of the usability of interactive systems. Through the elicitation of responses from two groups of users, we focused on detecting whether a correlation exists between emotional assessment of specific interface issues and the corresponding evaluation by interaction experts. Using a prototypical multi-tactile interface and a heuristic approach, we first obtained feedback from interaction experts regarding its potential problems and issues. We then devised scenarios for observing novel users and eliciting their emotional responses to the issues raised by our experts. Our initial findings indicate a significant correlation exists between the issues raised by expert users and the emotional responses of novel users, but also that some of those issues do not necessarily lead to long lasting negative emotions. We thus posit that emotional evaluation of interactive systems may be helpful for enriching and validating heuristic approaches for usability evaluation 2012 artículo científico 0188-6266 https://www.redalyc.org/articulo.oa?id=41623190017 en http://www.redalyc.org/revista.oa?id=416 Acta Universitaria application/pdf Universidad de Guanajuato Acta Universitaria (México) Vol.22
format Artículo científico
id redalyc_41623190017
language en
publishDate 2012
publisher Universidad de Guanajuato
spellingShingle Towards an Emotional Validation of Heuristic Approaches for Usability Evaluation
Yazmín Magallanes
Multidisciplinarias (Ciencias Sociales)
multi
Usability
tactile interfaces
emotional evaluation
heuristic evaluation
Towards an Emotional Validation of Heuristic Approaches for Usability Evaluation Yazmín Magallanes Ariel Molina-Rueda J. Alfredo Sánchez Yenny A. Méndez Multidisciplinarias (Ciencias Sociales) multi Usability tactile interfaces emotional evaluation heuristic evaluation This paper presents an initial investigation on how an emotional assessment of user interfaces may extend and validate the heuristic evaluation of the usability of interactive systems. Through the elicitation of responses from two groups of users, we focused on detecting whether a correlation exists between emotional assessment of specific interface issues and the corresponding evaluation by interaction experts. Using a prototypical multi-tactile interface and a heuristic approach, we first obtained feedback from interaction experts regarding its potential problems and issues. We then devised scenarios for observing novel users and eliciting their emotional responses to the issues raised by our experts. Our initial findings indicate a significant correlation exists between the issues raised by expert users and the emotional responses of novel users, but also that some of those issues do not necessarily lead to long lasting negative emotions. We thus posit that emotional evaluation of interactive systems may be helpful for enriching and validating heuristic approaches for usability evaluation 2012 artículo científico 0188-6266 https://www.redalyc.org/articulo.oa?id=41623190017 en http://www.redalyc.org/revista.oa?id=416 Acta Universitaria application/pdf Universidad de Guanajuato Acta Universitaria (México) Vol.22
title Towards an Emotional Validation of Heuristic Approaches for Usability Evaluation
topic Multidisciplinarias (Ciencias Sociales)
multi
Usability
tactile interfaces
emotional evaluation
heuristic evaluation
url https://www.redalyc.org/articulo.oa?id=41623190017