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  • Recasting the Customer Experience in Today’s Omni-channel Environment
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Recasting the Customer Experience in Today’s Omni-channel Environment

Fuente: Redalyc
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Bibliographic Details
Main Author: Iguácel Melero
Format: Artículo científico
Language:en
Published: Portal Universia S.A. 2016
Subjects:
Administración y Contabilidad
Omni
Touchpoints
Digital channels
Customer experience
Customer profitability
Online Access:
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Internet

https://www.redalyc.org/articulo.oa?id=43345993001
https://www.redalyc.org/journal/433/43345993001/
https://www.redalyc.org/journal/433/43345993001/html/
https://www.redalyc.org/journal/433/43345993001/43345993001.epub
https://www.redalyc.org/journal/433/43345993001/movil

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