Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality
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Redalyc
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| Natura: | Artículo científico |
| Lingua: | en |
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Portal Universia S.A.
2016
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| _version_ | 1876474908889841664 |
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| author | Juan Carlos Bou-Llusar |
| author_facet | Juan Carlos Bou-Llusar |
| contents | Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality Juan Carlos Bou-Llusar Ana B. Escrig-Tena Inmaculada Beltrán-Martín Administración y Contabilidad excellence compensation EFQM recognition cluster analysis performance appraisal What type of performance appraisal and compensation systems do quality-driven organisations use? Is there a dominant pattern among these companies? This paper presents the findings of an empirical study conducted on a sample of 180 Spanish organisations that have obtained EFQM recognition. The results, based on cluster analysis and ANOVA, indicate that only one group of organisations use development-oriented systems, and are therefore aligned with approaches recommended in the Quality Management literature. In addition, two other systems are identified, one that evidences inconsistency between performance appraisal and compensation, and another focusing on target achievement. 2016 artículo científico 1698-5117 https://www.redalyc.org/articulo.oa?id=43345993003 https://www.redalyc.org/journal/433/43345993003/ https://www.redalyc.org/journal/433/43345993003/html/ https://www.redalyc.org/journal/433/43345993003/43345993003.epub https://www.redalyc.org/journal/433/43345993003/movil en http://www.redalyc.org/revista.oa?id=433 Universia Business Review application/pdf Portal Universia S.A. Universia Business Review (España) Num.50 |
| format | Artículo científico |
| id | redalyc_43345993003 |
| institution | Redalyc |
| language | en |
| publishDate | 2016 |
| publisher | Portal Universia S.A. |
| spellingShingle | Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality Juan Carlos Bou-Llusar Administración y Contabilidad excellence compensation EFQM recognition cluster analysis performance appraisal Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality Juan Carlos Bou-Llusar Ana B. Escrig-Tena Inmaculada Beltrán-Martín Administración y Contabilidad excellence compensation EFQM recognition cluster analysis performance appraisal What type of performance appraisal and compensation systems do quality-driven organisations use? Is there a dominant pattern among these companies? This paper presents the findings of an empirical study conducted on a sample of 180 Spanish organisations that have obtained EFQM recognition. The results, based on cluster analysis and ANOVA, indicate that only one group of organisations use development-oriented systems, and are therefore aligned with approaches recommended in the Quality Management literature. In addition, two other systems are identified, one that evidences inconsistency between performance appraisal and compensation, and another focusing on target achievement. 2016 artículo científico 1698-5117 https://www.redalyc.org/articulo.oa?id=43345993003 https://www.redalyc.org/journal/433/43345993003/ https://www.redalyc.org/journal/433/43345993003/html/ https://www.redalyc.org/journal/433/43345993003/43345993003.epub https://www.redalyc.org/journal/433/43345993003/movil en http://www.redalyc.org/revista.oa?id=433 Universia Business Review application/pdf Portal Universia S.A. Universia Business Review (España) Num.50 |
| title | Performance appraisal and compensation in EFQM recognised organisations: Rhetoric and reality |
| topic | Administración y Contabilidad excellence compensation EFQM recognition cluster analysis performance appraisal |
| url | https://www.redalyc.org/articulo.oa?id=43345993003 https://www.redalyc.org/journal/433/43345993003/ https://www.redalyc.org/journal/433/43345993003/html/ https://www.redalyc.org/journal/433/43345993003/43345993003.epub https://www.redalyc.org/journal/433/43345993003/movil |