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Bibliographic Details
Main Author:	Joseph Sungau
Format:	Artículo científico
Language:	en
Published:	Instituto Federal de Educação, Ciência e Tecnologia de São Paulo 2015
Subjects:	Administración y Contabilidad engineering Operational Cost Business Process Re Service Organizations
Online Access:	https://www.redalyc.org/articulo.oa?id=449544329010
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