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| Natura: | Artículo científico |
| Lingua: | en |
| Pubblicazione: |
Universidad Juárez Autónoma de Tabasco
2015
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| Accesso online: | https://www.redalyc.org/articulo.oa?id=457844965003 |
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Sommario:
- Usage profile and out-of-pocket health expenses of patients visiting a private medical office to receive dental care treatmens. Reforma, Chiapas, 2015 Jonatan Flores Morales Jeannette Ramírez Mendoza Manuel Higinio Morales García Salud of Out Usage profile pocket spending Dental services Objetive . To describe the social and labor characteristics, usage profile, satisfaction and dissatisfaction of users in regards to the out-of-pocket health expenses of patients enjoying social security when visiting a private dentistry office. Material and method: An observational, analytical study was conducted in a population of 84 private practice users. The sampling was simple random, using a questionnaire that measures the use and out-of-pocket dentistry expenses. Results : The surveyed patients receive a wage, have a formal employment, and are affiliated to a social security institution. Regarding the procedures undertaken to receive dental care in the social security institution, 60% of the users were dissatisfied, 41.7% answered that they never received the adequate treatment, and 78.6% stated they were not satisfied. However, in private dental offices, 56% of the patients stated they were completely satisfied with the treatment received and with the promptness with which they received care and 100% stated they would definitely return to receive dental care. Conversely, over 70% was dissatisfied with the high cost of treatments, one third was not satisfied with the amount paid or the treatment provided at the private offices, and 44% categorically stated that the usage of private care had a considerable impact on their economy. Conclusions : The patients affiliated to a social security institution do not seek dental care in the dental area due to the procedures they must follow. The users rather seek private care due to the promptness in service, the dentist- patient relation, the information received, despite the high cost of the treatment and its direct impact on their personal and family economy. 2015 artículo científico 1665-3262 https://www.redalyc.org/articulo.oa?id=457844965003 en http://www.redalyc.org/revista.oa?id=4578 Horizonte Sanitario application/pdf Universidad Juárez Autónoma de Tabasco Horizonte Sanitario (México) Num.2 Vol.14