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| Format: | Artículo científico |
| Sprache: | en |
| Veröffentlicht: |
Universidad Nacional de Colombia
2012
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| Online-Zugang: | https://www.redalyc.org/articulo.oa?id=49623207022 |
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Inhaltsangabe:
- QUALITY MANAGEMENT AND INTEGRATED TOTAL QUALITY IN SPANISH MINING: RESULTS OF AN EMPIRICAL STUDY CARMEN ESCANCIANO FRANCISCO-JAVIER IGLESIAS-RODRÍGUEZ Ingeniería TQM safety Quality environment management system This paper presents the results of an empirical study conducted in Spain among mining companies that hold ISO 9001 certification. This study aimed at reflecting upon quality management in Spanish mining; and discovering whether the certification of a quality management system provides companies with a framework for integrating total quality management with other management systems, such as environmental management or occupational health and safety management. 2012 artículo científico 0012-7353 https://www.redalyc.org/articulo.oa?id=49623207022 en http://www.redalyc.org/revista.oa?id=496 Dyna application/pdf Universidad Nacional de Colombia Dyna (Colombia) Num.171 Vol.79