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  • Evaluation of quality of service: real case in the hotel fitness center
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Evaluation of quality of service: real case in the hotel fitness center

Fuente: Redalyc
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Détails bibliographiques
Auteur principal: Natália de Almeida Ferraz
Format: Artículo científico
Langue:en
Publié: Associação Nacional de Pesquisa e Pós-Graduação em Turismo 2018
Sujets:
Estudios de Turismo
SERVQUAL
Customer Focus
Quality services
Customer Satisfaction
Accès en ligne:
Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5
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Internet

https://www.redalyc.org/articulo.oa?id=504158889001
https://www.redalyc.org/journal/5041/504158889001/
https://www.redalyc.org/journal/5041/504158889001/html/
https://www.redalyc.org/journal/5041/504158889001/504158889001.epub
https://www.redalyc.org/journal/5041/504158889001/movil

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