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Understanding consumer’s responses to negative emotions related to crowding on satisfaction and impulse purchase in retail: the mediating role of coping

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Bibliographic Details
Main Author:	Marlette Cassia Oliveira Ferreira
Format:	Artículo científico
Language:	en
Published:	Universidade de São Paulo 2017
Subjects:	Administración y Contabilidad Consumer behavior Human density in retail Positive and negative emotion Crowding and coping perception Impulse purchase and satisfaction
Online Access:	Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5
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