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Dettagli Bibliografici
Autore principale:	Elaine Görgen Strehl
Natura:	Artículo científico
Lingua:	pt
Pubblicazione:	Universidade Federal do Ceará 2019
Soggetti:	Administración y Contabilidad ônibus Serviços qualidade transporte público satisfação dos usuários
Accesso online:	https://www.redalyc.org/articulo.oa?id=570761046004 https://www.redalyc.org/journal/5707/570761046004/ https://www.redalyc.org/journal/5707/570761046004/html/ https://www.redalyc.org/journal/5707/570761046004/570761046004.epub https://www.redalyc.org/journal/5707/570761046004/movil https://doi.org/10.19094/contextus.v17i1.33530
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ATRIBUTOS QUALITATIVOS E FATORES DE SATISFAÇÃO COM O TRANSPORTE PÚBLICO URBANO POR ÔNIBUS Elaine Görgen Strehl Carlos Alberto Mello Moyano Derli Luís Angnes Administración y Contabilidad ônibus Serviços qualidade transporte público satisfação dos usuários O crescimento das cidades tem influenciado a mobilidade urbana. Os meios de transporte coletivo representam uma maneira de amenizar os problemas de locomoção, sendo a satisfação dos usuários um dos principais indicadores da qualidade do serviço prestado. Objetivando identificar os atributos qualitativos e os fatores que impactam na satisfação com a qualidade de ônibus urbanos, realizou-se este estudo. Inicialmente, fez-se uma investigação exploratória e qualitativa com 25 usuários de ônibus, levantando os atributos qualitativos. Posteriormente, avaliou-se a satisfação com tais atributos, envolvendo uma amostra de 203 usuários. Resultou uma correlação significativa entre a satisfação geral dos usuários e a intenção de utilizar novamente o serviço de transporte público. Também se identificaram seis fatores preponderantes para a satisfação com o serviço de ônibus urbano: atendimento ao passageiro, informações ao passageiro, veículo de transporte, serviço de transporte público, estrutura das paradas de ônibus e ambiente das paradas. 2019 artículo científico 1678-2089 https://www.redalyc.org/articulo.oa?id=570761046004 https://www.redalyc.org/journal/5707/570761046004/ https://www.redalyc.org/journal/5707/570761046004/html/ https://www.redalyc.org/journal/5707/570761046004/570761046004.epub https://www.redalyc.org/journal/5707/570761046004/movil https://doi.org/10.19094/contextus.v17i1.33530 pt http://www.redalyc.org/revista.oa?id=5707 Contextus – Revista Contemporânea de Economia e Gestão application/pdf Universidade Federal do Ceará Contextus – Revista Contemporânea de Economia e Gestão (Brasil) Num.1 Vol.17

if (filemtime($filename) + $maxlifetime < time()) { unlink($filename); $count++; } } return $count; } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ protected function saveSession($sessId, $data): bool { $sessFile = $this->path . '/sess_' . $sessId; if ($handle = fopen($sessFile, 'w')) { $return = false; // Lock the file for exclusive access to avoid issues with multiple // processes writing session simultaneously: if (flock($handle, LOCK_EX)) { $return = fwrite($handle, $data); // Make sure that there's no trailing data by truncating the file to // the correct length: ftruncate($handle, strlen($data)); fflush($handle); flock($handle, LOCK_UN); } fclose($handle); if ($return !== false) { return true; } } // If we got this far, something went wrong with the file output... // It is tempting to throw an exception here, but this code is called // outside of the context of exception handling, so all we can do is // echo a message.

// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

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Environment & details:

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Registered Handlers

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Environment & details:

Environment & details: