Adoption of new technologies: A study with non-users of the CPF issuance request system on the internet, with emphasis on sociodemographic aspects
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Redalyc
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| Format: | Artículo científico |
| Language: | en |
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Universidade Federal do Ceará
2021
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| _version_ | 1876452976900440064 |
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| author | Josivania Silva Farias |
| author_facet | Josivania Silva Farias |
| contents | Adoption of new technologies: A study with non-users of the CPF issuance request system on the internet, with emphasis on sociodemographic aspects Josivania Silva Farias Nery Domingos Gomes de Souza Administración y Contabilidad UTAUT UTAUT UTAUT use of technology use of technology This study analyzed factors determining the non-adoption of the CPF delivering service made available digitally, distinguishing non-adopting citizens due to demographic variables and technology usage habits. Theoretical basis was the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The descriptive quantitative study obtained a sample of 383 postal customers. The instrument's internal consistency was assessed by Cronbach's Alpha, Pearson and Spearman correlations between variables were analyzed, in addition to tests: Student's T, ANOVA and Chi-square. It was concluded that there is a complexity to meet user needs given the demographic characteristics existing in Brazil. The study recommends actions that lead to the development of more intuitive platforms, which mayincrease the diffusion of the digital platform. 2021 artículo científico 1678-2089 https://www.redalyc.org/articulo.oa?id=570765171007 https://doi.org/10.19094/contextus.2021.60978 en http://www.redalyc.org/revista.oa?id=5707 Contextus – Revista Contemporânea de Economia e Gestão application/pdf Universidade Federal do Ceará Contextus – Revista Contemporânea de Economia e Gestão (Brasil) Vol.19 |
| format | Artículo científico |
| id | redalyc_570765171007 |
| institution | Redalyc |
| language | en |
| publishDate | 2021 |
| publisher | Universidade Federal do Ceará |
| spellingShingle | Adoption of new technologies: A study with non-users of the CPF issuance request system on the internet, with emphasis on sociodemographic aspects Josivania Silva Farias Administración y Contabilidad UTAUT UTAUT UTAUT use of technology use of technology Adoption of new technologies: A study with non-users of the CPF issuance request system on the internet, with emphasis on sociodemographic aspects Josivania Silva Farias Nery Domingos Gomes de Souza Administración y Contabilidad UTAUT UTAUT UTAUT use of technology use of technology This study analyzed factors determining the non-adoption of the CPF delivering service made available digitally, distinguishing non-adopting citizens due to demographic variables and technology usage habits. Theoretical basis was the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The descriptive quantitative study obtained a sample of 383 postal customers. The instrument's internal consistency was assessed by Cronbach's Alpha, Pearson and Spearman correlations between variables were analyzed, in addition to tests: Student's T, ANOVA and Chi-square. It was concluded that there is a complexity to meet user needs given the demographic characteristics existing in Brazil. The study recommends actions that lead to the development of more intuitive platforms, which mayincrease the diffusion of the digital platform. 2021 artículo científico 1678-2089 https://www.redalyc.org/articulo.oa?id=570765171007 https://doi.org/10.19094/contextus.2021.60978 en http://www.redalyc.org/revista.oa?id=5707 Contextus – Revista Contemporânea de Economia e Gestão application/pdf Universidade Federal do Ceará Contextus – Revista Contemporânea de Economia e Gestão (Brasil) Vol.19 |
| title | Adoption of new technologies: A study with non-users of the CPF issuance request system on the internet, with emphasis on sociodemographic aspects |
| topic | Administración y Contabilidad UTAUT UTAUT UTAUT use of technology use of technology |
| url | https://www.redalyc.org/articulo.oa?id=570765171007 https://doi.org/10.19094/contextus.2021.60978 |