Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

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1. Verfasser: Esteban Crespo-Martínez
Format: Artículo científico
Sprache:en
Veröffentlicht: Universidad UTE 2023
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author Esteban Crespo-Martínez
author_facet Esteban Crespo-Martínez
contents Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review Esteban Crespo-Martínez Catalina Astudillo-Rodríguez Gabriela Chica-Contreras Ana Vásquez-Aguilera Ingeniería IT TAM ERP SLR SMEs Adopting an ERP system could become a task that does not necessarily lead to success. In this work, we have conducted a systematic review of the literature considering the technology acceptance model (TAM) in an exhaustive search of 11 scientific databases, applying the PRISMA method. A total of 341 articles were obtained, and 53 were selected as eligible. The Iramuteq tool under R was applied to perform text analysis to quantify the results. We conclude that the relevant factors to consider in implementing an ERP become the mitigation of computational anxiety. The literature identifies some strategies, such as adequate end-user formation programs, documentation, technical facilitation conditions, social influence, and organizational motivators. 2023 artículo científico 1390-6542 https://www.redalyc.org/articulo.oa?id=572273150004 https://www.redalyc.org/journal/5722/572273150004/ https://www.redalyc.org/journal/5722/572273150004/html/ https://www.redalyc.org/journal/5722/572273150004/572273150004.epub https://www.redalyc.org/journal/5722/572273150004/movil https://doi.org/10.29019/enfoqueute.884 en http://www.redalyc.org/revista.oa?id=5722 Enfoque UTE application/pdf Universidad UTE Enfoque UTE (Ecuador) Num.1 Vol.14
format Artículo científico
id redalyc_572273150004
institution Redalyc
language en
publishDate 2023
publisher Universidad UTE
spellingShingle Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review
Esteban Crespo-Martínez
Ingeniería
IT
TAM
ERP
SLR
SMEs
Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review Esteban Crespo-Martínez Catalina Astudillo-Rodríguez Gabriela Chica-Contreras Ana Vásquez-Aguilera Ingeniería IT TAM ERP SLR SMEs Adopting an ERP system could become a task that does not necessarily lead to success. In this work, we have conducted a systematic review of the literature considering the technology acceptance model (TAM) in an exhaustive search of 11 scientific databases, applying the PRISMA method. A total of 341 articles were obtained, and 53 were selected as eligible. The Iramuteq tool under R was applied to perform text analysis to quantify the results. We conclude that the relevant factors to consider in implementing an ERP become the mitigation of computational anxiety. The literature identifies some strategies, such as adequate end-user formation programs, documentation, technical facilitation conditions, social influence, and organizational motivators. 2023 artículo científico 1390-6542 https://www.redalyc.org/articulo.oa?id=572273150004 https://www.redalyc.org/journal/5722/572273150004/ https://www.redalyc.org/journal/5722/572273150004/html/ https://www.redalyc.org/journal/5722/572273150004/572273150004.epub https://www.redalyc.org/journal/5722/572273150004/movil https://doi.org/10.29019/enfoqueute.884 en http://www.redalyc.org/revista.oa?id=5722 Enfoque UTE application/pdf Universidad UTE Enfoque UTE (Ecuador) Num.1 Vol.14
title Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review
topic Ingeniería
IT
TAM
ERP
SLR
SMEs
url https://www.redalyc.org/articulo.oa?id=572273150004
https://www.redalyc.org/journal/5722/572273150004/
https://www.redalyc.org/journal/5722/572273150004/html/
https://www.redalyc.org/journal/5722/572273150004/572273150004.epub
https://www.redalyc.org/journal/5722/572273150004/movil
https://doi.org/10.29019/enfoqueute.884