Imagen de Portada

THE IMPACT OF SOCIAL SERVICESCAPE ON RESTAURANT IMAGE AND CUSTOMER SATISFACTION

Fuente: Redalyc

Guardado en:

Detalles Bibliográficos
Autor principal:	Savas Artuğer
Formato:	Artículo científico
Lenguaje:	en
Publicado:	Universidad Externado de Colombia 2025
Materias:	Estudios de Turismo Image Servicescape Social Servicescape Customer Satisfaction
Acceso en línea:	Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Marketing de intangíveis: A servicescape e o uso das evidências físicas para a projeção dos ambientes de serviço
por: Marcelo da Silva Schuster
Publicado: (2016)

A framework for the evaluation of winery servicescapes: A New Zealand case
por: Angela McDonnell
Publicado: (2008)

Managing the servicescape for the Funeral Home Industry
por: Richard Brand
Publicado: (2006)

O Impacto do Website Institucional na Imagem Corporativa: Uma Proposição de Framework à Luz do E-Servicescape
por: Nadia Garlet
Publicado: (2018)

Os efeitos da servicescape na satisfação, lealdade e word of mouth para consumidores no Brasil
por: Marcelo Schuster
Publicado: (2016)

Os efeitos da servicescape na satisfação, lealdade e word of mouth para consumidores no Brasil
por: Marcelo Schuster
Publicado: (2016)

CUSTOMER SERVICES AND SATISFACTION LEVEL AT HDFC BANK
por: International Journal of Technovation and Business Insights
Publicado: (2026)

Evaluation of quality of service: real case in the hotel fitness center
por: Natália de Almeida Ferraz
Publicado: (2018)

EVALUATING FACILITY QUALITY AND ITS EFFECT ON CUSTOMER SATISFACTION AT SATRIA FUTSAL
por: Wirawan, Bima Santoso
Publicado: (2025)

CUSTOMER LOYALTY MODEL: THE MEDIATION ROLE OF SATISFACTION AND WORD OF MOUTH ON OPERATIONAL EXCELLENCE AND CUSTOMER EXPERIENCE
por: Floyd Andrew Jonathans, et al.
Publicado: (2026)

INNOVATION ACCEPTANCE AND CUSTOMER SATISFACTION. A SURVEY ON TAX INFORMATION SYSTEMS
por: AMITITS MORADI ABADI
Publicado: (2017)

THE ROLE OF BRAND CONSISTENCY AND DEAL VALUE IN DRIVING BRAND ADVOCACY THROUGH CUSTOMER SATISFACTION IN TWIN DATE SOCIAL COMMERCE PROMOTIONS
por: Ngadiman, Hengky Ariyanto, et al.
Publicado: (2025)

THE IMPACTS OF TOURISM EXPERIENCES IN THE DESTINATION IMAGE. THE CASE OF THE ALGARVE
por: Nelson Matos
Publicado: (2011)

Assessment of Extended E-S-Qual Model in an M-Commerce Setting
por: Dastane, Omkar, et al.
Publicado: (2025)

CUSTOMER SATISFACTION IN DIGITAL BANKING SECTOR IN VIETNAM: A META-CASE APPROACH
por: Phan Minh Duc
Publicado: (2022)

EXAMINING THE RELATIONSHIPS BETWEEN DESTINATION IMAGE, TOURIST SATISFACTION, GASTRO TOURISM ATTITUDES AND REPEAT RECOMMENDATION INTENTIONS: THE CASE OF ISTANBUL
por: Hasan Önal Şeyhanlıoğlu
Publicado: (2025)

CUSTOMER PERCEPTION ON FOOD ONLINE DELIVERY AT SWIGGY
por: Journal of Science and Technology Excellence
Publicado: (2026)

How companies can adapt to rapidly changing consumer behavior and ensure customer satisfaction
por: Vicol, Doina
Publicado: (2025)

O efeito da implementação dos sistemas ERP e CRM na satisfação dos clientes
por: Reginaldo Pereira da Silva
Publicado: (2020)

Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores
por: Maria da Graça Batista
Publicado: (2014)

Mastering Cross-Cultural Communication: The Key to Successful Business with Foreign Customers in China
por: Sam Sebastian Weah II, et al.
Publicado: (2025)

The Effects of Purchaser Service Management on Business Development
por: Dr. Gift Ugwe Roman
Publicado: (2025)

Impact of Tourist Perceptions, Destination Image and Tourist Satisfaction on Destination Loyalty: A Conceptual Model
por: R Rajesh
Publicado: (2013)

The mediating role of customer satisfaction in the influence of brand image on brand loyalty in e-commerce: a study of consumers in Chennai
por: Kevin Alston, et al.
Publicado: (2026)

A STUDY ON CONSUMER PERCEPTION TOWARDS ADIDAS SHOES WITH REFERENCE TO COIMBATORE CITY
por: Dr. T. Vasumathi, S. Rajavel,
Publicado: (2026)

Fostering customer engagement behaviour with gamified loyalty programmes: a study from the “value get, value give” perspective
por: Sara Catalán
Publicado: (2024)

Impact of AI on Consumer Buying Behaviour
por: Yadav, Niki
Publicado: (2026)

Optimizing Airline Customer Service: A KPI-Driven Approach for Chief Customer Services Officers
por: MoghadasNian, SeyyedAbdolHojjat, et al.
Publicado: (2024)

INSTITUTIONAL IMAGE AND THE ROLE OF THE MANAGERS OF A MAJOR BRAZILIAN FINANCIAL INSTITUTION: ANALYSIS OF PERCEPTIONS OF HIGH INCOME CUSTOMERS
por: José Edson Lara
Publicado: (2017)

Chapter Decomposing tourists’ sentiment from raw NL text to assess customer satisfaction
por: Romano, Maurizio, et al.
Publicado: (2022)

«Ο ρόλος του εσωτερικού μάρκετινγκ στην ικανοποίηση από την εργασία και στην πελατοκεντρική συμπεριφορά των εργαζομένων σε γυμναστηριακούς χώρους στην Ελλάδα »
por: Charitonidou, Paraskevi, et al.
Publicado: (2026)

A competitive study of two tourism destinations through the application of conjoint analysis techniques: the case of the Canary Islands
por: Eduardo Parra López
Publicado: (2004)

Customer Knowledge Management Application in Gaining Organization’s Competitive Advantage in Electronic Commerce
por: Bahman Aghamirian
Publicado: (2015)

THE IMPACT OF PRODUCT QUALITY, SERVICE QUALITY, AND CUSTOMER LOYALTY PROGRAM PERCEPTION ON RETAIL CUSTOMER ATTITUDE
por: Ricko Achmadi Putra
Publicado: (2017)

CHATBOTS AS DRIVERS OF CUSTOMER LOYALTY IN THE DIGITAL AGE
por: Najimova, Baxtigul
Publicado: (2026)

A Study On Consumer Buying Behaviour Towards Online Grocery Apps (Blinkit And Bigbasket) In Coimbatore
por: Sudhan.A, et al.
Publicado: (2026)

A QUANTITATIVE ASSESSMENT OF DISTRIBUTION CHANNEL EFFICIENCY AND ITS INFLUENCE ON CUSTOMER SATISFACTION METRICS IN NIGERIA'S PETROLEUM MARKETING SECTOR
por: Dr. Aniekan, Eyo Awah, et al.
Publicado: (2025)

INVESTIGATING THE IMPACT OF COGNITIVE DISSONANCE AND CUSTOMER SATISFACTION ON LOYALTY AND COMPLAINT BEHAVIOUR
por: Thomas Salzberger
Publicado: (2010)

Adapting and testing an instrument to assess users’ satisfaction and loyalty in hotel and airbnb hosting services
por: Luciano Trentin
Publicado: (2022)

Environmental Consciousness and Adoption of Green Banking Services
por: Akhila Kandaramath Hariharan
Publicado: (2025)