A qualitative assessment of psycho-educational videos for frontline COVID-19 healthcare workers in Mexico

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Autor principal: Rebeca Robles
Formato: Artículo científico
Lenguaje:en
Publicado: Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz 2020
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author Rebeca Robles
author_facet Rebeca Robles
contents A qualitative assessment of psycho-educational videos for frontline COVID-19 healthcare workers in Mexico Rebeca Robles Marcela Palacios Nancy Rangel Tania Real Benjamín Becerra Ana Fresán Hamid Vega Evelyn Rodríguez Sol Durand Eduardo Madrigal Medicina 19 COVID telehealth Psychoeducation healthcare workers Introduction Frontline COVID-19 healthcare workers (FLHCWs) are at a high-risk of suffering occupational stress- and trauma-related mental health problems, including burnout and compassion fatigue (B&CF). Given the time limitations (due to their heavy workloads) and need to minimize face-to-face interventions (in order to avoid contagions), psychological interventions for FHCWs should be as brief and remote as possible.Objective To evaluate the usability and clarity of evidence-based psycho-educational videos to prevent B&CF, to deal with uncooperative, hostile, and anxious patients and relatives, and to use personal protective equipment (PPE), from the perspective of Mexican FLHCWs.Method Based on a convenience sampling by intensity approach, videos were distributed requesting feedback based on specific questions through WhatsApp to FLHCWs. Field notes were used to triangulate the information.Results Content analysis of feedback from a final sample of 24 participants ‒75% women, 42 ± 8.4 years old‒ yielded three general thematic categories and seven subthemes: 1. content evaluation, which included three subthemes: utility, pertinence, and practicality; 2. dissemination and other needs, with two subcategories: willingness to share and receive more videos (other needs); and 3. format aspects, also comprising two subthemes: attractiveness and duration. All participants found the videos content very beneficial, relevant, and applicable to the workplace and even in their everyday personal and family life, and were willing to share them and to receive more videos on other issues, including strategies to manage problems related to isolation.Discussion and conclusion Escalation of this remote preventive intervention to other COVID-19 centers and future similar epidemics is recommended. 2020 artículo científico 0185-3325 https://www.redalyc.org/articulo.oa?id=58265486010 https://www.redalyc.org/journal/582/58265486010/ https://www.redalyc.org/journal/582/58265486010/html/ https://www.redalyc.org/journal/582/58265486010/58265486010.epub https://www.redalyc.org/journal/582/58265486010/movil 10.17711/SM.0185-3325.2020.042 en http://www.redalyc.org/revista.oa?id=582 Salud Mental application/pdf Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz Salud Mental (México) Num.6 Vol.43
format Artículo científico
id redalyc_58265486010
institution Redalyc
language en
publishDate 2020
publisher Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz
spellingShingle A qualitative assessment of psycho-educational videos for frontline COVID-19 healthcare workers in Mexico
Rebeca Robles
Medicina
19
COVID
telehealth
Psychoeducation
healthcare workers
A qualitative assessment of psycho-educational videos for frontline COVID-19 healthcare workers in Mexico Rebeca Robles Marcela Palacios Nancy Rangel Tania Real Benjamín Becerra Ana Fresán Hamid Vega Evelyn Rodríguez Sol Durand Eduardo Madrigal Medicina 19 COVID telehealth Psychoeducation healthcare workers Introduction Frontline COVID-19 healthcare workers (FLHCWs) are at a high-risk of suffering occupational stress- and trauma-related mental health problems, including burnout and compassion fatigue (B&CF). Given the time limitations (due to their heavy workloads) and need to minimize face-to-face interventions (in order to avoid contagions), psychological interventions for FHCWs should be as brief and remote as possible.Objective To evaluate the usability and clarity of evidence-based psycho-educational videos to prevent B&CF, to deal with uncooperative, hostile, and anxious patients and relatives, and to use personal protective equipment (PPE), from the perspective of Mexican FLHCWs.Method Based on a convenience sampling by intensity approach, videos were distributed requesting feedback based on specific questions through WhatsApp to FLHCWs. Field notes were used to triangulate the information.Results Content analysis of feedback from a final sample of 24 participants ‒75% women, 42 ± 8.4 years old‒ yielded three general thematic categories and seven subthemes: 1. content evaluation, which included three subthemes: utility, pertinence, and practicality; 2. dissemination and other needs, with two subcategories: willingness to share and receive more videos (other needs); and 3. format aspects, also comprising two subthemes: attractiveness and duration. All participants found the videos content very beneficial, relevant, and applicable to the workplace and even in their everyday personal and family life, and were willing to share them and to receive more videos on other issues, including strategies to manage problems related to isolation.Discussion and conclusion Escalation of this remote preventive intervention to other COVID-19 centers and future similar epidemics is recommended. 2020 artículo científico 0185-3325 https://www.redalyc.org/articulo.oa?id=58265486010 https://www.redalyc.org/journal/582/58265486010/ https://www.redalyc.org/journal/582/58265486010/html/ https://www.redalyc.org/journal/582/58265486010/58265486010.epub https://www.redalyc.org/journal/582/58265486010/movil 10.17711/SM.0185-3325.2020.042 en http://www.redalyc.org/revista.oa?id=582 Salud Mental application/pdf Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz Salud Mental (México) Num.6 Vol.43
title A qualitative assessment of psycho-educational videos for frontline COVID-19 healthcare workers in Mexico
topic Medicina
19
COVID
telehealth
Psychoeducation
healthcare workers
url https://www.redalyc.org/articulo.oa?id=58265486010
https://www.redalyc.org/journal/582/58265486010/
https://www.redalyc.org/journal/582/58265486010/html/
https://www.redalyc.org/journal/582/58265486010/58265486010.epub
https://www.redalyc.org/journal/582/58265486010/movil